Sepehr Jamalzadeh

Professional and customer-focused Restaurant and Bar Manager with 7+ years of experience leading high-volume hospitality operations. Skilled in team leadership, bar management, inventory control, customer service, and staff training. Strong background in creating exceptional guest experiences, improving operational efficiency, and maintaining compliance with AGLC and health & safety standards.

Recognized for leadership, reliability, and the ability to perform effectively in fast-paced environments.

Bartender / Bar Lead - L'OLIVO RESTAURANT - Calgary, Alberta

(2025-06 - 2026-05)

• Deliver exceptional beverage service in a high-end dining environment while maintaining strong customer satisfaction
• Prepare classic and contemporary cocktails with consistency, accuracy, and attention to presentation
• Recommend wines, spirits, and beverage pairings to enhance guest dining experiences
• Maintain a clean, organized, and fully stocked bar while following AGLC and safety regulations
• Collaborate with kitchen and front-of-house teams to ensure smooth operations during peak service hours
• Assist with staff support and maintaining service standards

Bar Manager - LOUNGE XVIII - Calgary, Alberta

(2018-03 - 2025-02)

• Oversaw daily bar operations, including inventory management, ordering, scheduling, and cash handling
• Recruited, trained, supervised, and motivated bar staff to maintain high service standards
• Developed cocktail menus and promotional strategies to improve guest engagement and increase sales
• Monitored sales performance, inventory costs, and waste reduction to support profitability goals
• Ensured full compliance with AGLC regulations, food safety standards, and company policies
• Handled customer concerns professionally and maintained a positive guest experience
• Built and maintained strong relationships with vendors and suppliers
• Managed and trained a team of 30+ staff in a high-volume environment

Restaurant Supervisor - BARCELOS - Calgary, Alberta

(2020-03 - 2021-01)

• Supervised front-of-house operations in a fast-paced restaurant environment
• Supported staff training and ensured excellent customer service standards
• Coordinated workflow and assisted with shift scheduling during busy periods
• Managed inventory levels and supply ordering to maintain operational efficiency
• Ensured compliance with sanitation, food safety, and workplace safety regulations

Diploma - Information Technology - George Brown College (2020)

High School Diploma - Calgary, Alberta (2018)