Summer Intern (Administrative Assistant) - AHP Office Solutions
(2016-06 - 2017-08)
- Have Greeted clients
- Have received phone calls
- Provided information to the callers
- Answered voice messages
- Answered and received emails
- Assisted clients
- Provided information on the desk and answered questions
- Made appointments and manage correspondents
- Prepared presentations
- Used word processing
- Filling and data entry
- Prepared spreadsheets
- Did paper work (photocopying, scanning and printing)
- Notified the manager and other coworkers of visitor arrival
- Received mails and packages and sorting them accordingly
- Maintained a clean and safe reception area
- Maintained security by following procedures, rules and regulations
- Ordered office supplies
Tour guide - International Language Academy of Canada (ILAC)
(2017-01 - 2017-12)
- Took International students (of all ages) on tour
- Was in charge of 50-100 students
- Provided information to students
- Answered questions to students
- Attended phone calls and emails for booking tickets
- Booked and Sold tickets
- Printed tickets
- Guided them with all historical places
Seasonal Sales Associate - Bath And Body Works
(2017-01 - 2018-12)
- Worked in cash
- Attended phone calls in front store
- Worked on floor set
- Worked in merge
- Did selling (sales)
- Helped customers with their products
- Promoted the new products and deals
- Promoted the sale items
Store Front Cashier - Tim Hortons
(2018-01 - 2018-12)
- Worked as cashier
- Took orders from customers
- Served the customers
- Took online orders
- Took mobile orders
- Made sandwiches
- Made drinks
Front Store Cashier - Party City
(2018-01 - 2019-12)
- Worked as a cashier
- Answered phone calls
- Took orders from customers on the phone
- Decorated the store
- Worked on floor
- Worked in the backroom
- Did stocking up the products
- Did Balloon orders for customers
Assistant Manager - Healthy Planet Canada
(2020-01 - 2021-12)
- Did Sales
- Helped customers find the best products according to their needs
- Placed orders for stores
- Managed staff and assigned them jobs
- Made schedules
- Did training for a new employee
- Took interviews and hired employees
- Made invoices
- Answered emails
- Answered phone calls
- Did receiving of products
- Attended meetings with HR on customer service improvements
- Worked on sales tags and bogo sales
- Did openings and closings of the store
Customer Service - Healthy Planet Canada
(2023-01)
- Sales
- Helping Customers finding best products according to they needs
- Answering phone calls
- Closing the store
- Merchandising products
- Keeping floor organized
- Cashing out customers
Dari Interpreter - Kelly Services Language Line Solutions
(2023-01)
- Answering phone calls
- Talking in Dari and English
- Taking notes
- Providing Customer Service to the clients by interpretation
