Shaista Peerzada

CBAP®-certified Business Analyst with 6+ years of experience leading complex discovery engagements across digital governance, online learning, and legal-technology platforms. Brings a distinctive foundation in IP and technology law to platform discovery translating complex privacy, consent, and regulatory requirements into clear functional specifications, MVPs, and phased implementation roadmaps. Skilled at facilitating cross-functional stakeholder workshops, evaluating LMS/CMS platforms, and defining target architecture that satisfies both business goals and data governance standards.

Business Analyst at GoodBot (2024-08 – Present)

• Delivered phased implementation roadmaps across 4 digital governance engagements, accelerating stakeholder decision-making by 25% by translating feedback and technology constraints into risk, assumption, and dependency assessments.
• Closed current-state process gaps on 4 governance projects, eliminating 85% of identified gaps by facilitating 20+ discovery workshops and interviews with 5–15 government, technology, and community collaborator stakeholders per project.
• Reduced compliance risk exposure by 30% by documenting content governance, data privacy, retention, consent, and stewardship requirements across 12 digital tools and data flows.
• Defined functional and non-functional requirements for 4 governance frameworks, earning 90% stakeholder sign-off on first submission by leading end-to-end discovery from kickoff to delivery.

Business Analyst (Legal & Digital Operations) at Lucky Impex (2020-02 – 2024-02)

Part-time

• Cut projected delivery timelines by 20% by defining MVP scope and phased implementation roadmaps that prioritized 10 core capabilities over deferred enhancements.
• Resolved 15 platform architecture gaps by mapping data flows, system APIs, exports, and interoperability constraints across internal systems and third-party web-based solutions.
• Reduced manual process steps by 25% by conducting current-state assessments and defining future-state workflows for 6 enterprise operational systems.
• Delivered zero compliance violations across system integrations by authoring governance, privacy, and data retention specifications for 3–5 business units.

Associate Professor & Digital Learning Platform Lead at Ajeenkya D Y Patil University (2021-04 – 2024-03)

• Delivered end-to-end online learning pathways for 1,000+ learners by evaluating, configuring, and managing LMS platforms (Moodle, Brightspace) and digital resource libraries, lifting course completion by 15%.
• Increased LMS engagement by 20% by defining learner, administrator, and instructor use cases to optimize navigation, assessment tools, reporting, analytics, personalization, and recommendation features.
• Standardized ownership and reuse across 150+ learning assets (courses, videos, toolkits, handbooks) by establishing content attribution and governance workflows.
• Lifted platform adoption by 30% by supervising 3–5 doctoral candidates and academic staff through learning pathway design and assessment framework development.

Research Assistant at University Canada West (2025 – Present)

Part-time, concurrent with MBA studies

Assistant Professor at MIT World Peace University (2020 – 2020)

Part-time

Assistant Professor at Savitribai Phule Pune University (2015 – 2020)

Part-time

Master of Business Administration in MBA – University Canada West (2024 – 2025)

Ph.D. in Intellectual Property & Information Technology Law – Shri Venkateshwara University (2016 – 2020)

LL.M. in Intellectual Property & Cyber Laws – Symbiosis Law School (2014 – 2015)