Driver - Uber - Ottawa, Canada
(2024-02)
- Maintained a clean and welcoming environment for my customers
- Communicated with customers while driving to create a connection and ensure an outstanding experience
- Exercised professionalism at every customer interaction
- Maintained a five star rating from majority of my customers
Contact Center Agent - Costco Wholesale - Ottawa, Canada
(2021-06 - 2024-02)
- Provided customer service on Costco's phone and email channel
- I got frequent praises from my manager for handling customer's requests efficiently
- Achieved customer satisfaction by giving customer focused service smoothly
- Thought critically about a customer's complaint and identified creative solutions
Warehouse team member - Amazon - Ottawa, Canada
(2021-02 - 2021-06)
- Safety and Maintenance; operating powered industrial trucks safely such as forklifts
- Sorting; organizing packages at delivery stations
- Picking and Packaging; Selecting items using handheld scanners, preparing orders for shipment and loading boxes onto trucks
