Sham Bawa

Developed relationships with [x] new staff members, and assisted [x] existing staff members in their career development Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction Trained and supervised [x] new employees on customer service training, including [x]-minute script recitation, conflict resolution, and data entry practices

painter job and supervisor - All sumra painting ltd, Heera painting ltd - Calgary

(2024-03)

• Developed relationships with [x] new staff members, and assisted [x] existing staff members in their career development
• Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
• Trained and supervised [x] new employees on customer service training, including [x]-minute script recitation, conflict resolution, and data entry practices
• Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards

business management - business management - sd college + India Punjab (2010-07)