Shamika Shabnam

I am a keen learner who is passionate about building meaningful relationships and enhancing my professional growth and development. I am a self-reflective, strategic, and analytical thinker who is all about prioritizing the needs and goals of clients with different perspectives. As a professional, I am committed to creating an interactive, positive, and respectful space for my clients.

I take particular care in investing in my clients, providing individual as well as collaborative feedback, and curating specific strategies to set them up for long-term success

Administrative Assistant 2017 - 2020

Congress – Federation for the Humanities, Canada

• Exhibited strong frontline administrative competencies through scheduling and confirming appointments for the association’s Directors, preparing meeting minutes, and drafting meeting agendas
• Displayed financial literacy by tracking event expense receipts, calculating expenses, engaging in compilation of data, and coherently arranging inventories and purchase orders for clients
• Organized and maintained manual and computerized filing system of administrative reports, financial expenses, and relevant client information
• Leveraged technology by informing and implementing change to the association’s website and social media pages, enhancing its topicality, utility, and resources density
• Successfully conducted room-bookings, ordered catering for events, and proactively followed up with colleagues both in person and on MS Teams to ensure streamlined operation of events
• Took initiative in organizing the training and supervision of new recruits, producing a supportive and welcoming environment 
• Showcased care and respect when communicating with clients and demonstrated a client-focused approach 

Doctor of Philosophy (Ph.D.) │ Social Sciences & Humanities 2015 - 2023 McMaster University 

Master of Arts (M.A.) │Postcolonial Literary & Cultural Studies 2013 - 2014, University of Leeds 

Bachelor of Arts (B.A.) │ English 2011 - 2013,University of Leicester