Shanjida Islam

Delivered high quality customer service in a fast paced, team oriented environment. Managed multiple priorities while maintain accuracy and professionalism during peak service period. Collaborated with kitchen and service staff to ensure efficient operations.

Server at Montana's BBQ & Bar (2023-11 – Present)

• Delivered high quality customer service in a fast paced, team oriented environment.
• Managed multiple priorities while maintain accuracy and professionalism during peak service period.
• Collaborated with kitchen and service staff to ensure efficient operations.
• Resolved customer concerns professionally and effectively.

Swing Manager at McDonald's (2021-12 – 2023-10)

• Supervised, trained, and mentored team members in a high volume environment to maintain efficient daily operations.
• Enforced health, safety and quality standards to ensure compliance with company policies.
• Assisted in resolving operational challenged and customer concerns while maintain productivity under pressure.

Bachelor of Science in Chemical Engineering – University of Saskatchewan (2028)