Shannon Marlatt

Willing to relocate: Anywhere

Receptionist - Renovations In and Out - London, ON

(2020-09)

• Answering the phone in a polite manner and taking messages.
• Sending quotes and estimates by email to costumers.
• Photocopying and typing, proficient in Microsoft office.

Financial Customer Service Representative - Sitel Telecommunication call center - Canada

(2020-11 - 2022-04)

• Giving customers general inquires on their visa and master card accounts.
• Taking payment for visa or master card.
• Filling out fraud reports and disputes for customers.
• Proficient in microsoft office and microsoft word.

General Labourer - Total Home Care - Calgary, AB

(2017-04 - 2020-07)

• Install windows, doors and flooring.
• Painting and cleaning the unit's.

Team Member - Tim Hortons - Calgary, AB

(2017-02 - 2020-06)

• Prepares and serviced customers request in a timely manner in a very quick pace environment.
• Handling large dominations of cash and debit transactions accurately.
• Replenished supplies throughout down time period.
• Maintain appearance of store and washrooms.

Front desk - K.O.A Campground - London, ON

(1998-04 - 2016-10)

More than five years experience in customer service.

• Responsible for registering camper's and assigning appropriate sites in an organized and timely manner.
• Answering the phone in a polite manner, recording reservations.
• Assisting customers with store purchase's handling cash, debit, and transactions accurately.
• Pricing and restocking merchandise.
• Maintaining the appearance of the store and washrooms.
• Closing and opening of store.

Front Counter - Tim Hortons - London, ON

(2003-03 - 2007-04)

• Prepares and serviced customers request in a timely manner in a very quick pace environment.
• Handling large dominations of cash and debit transactions accurately.
• Replenished supplies throughout down time period.
• Maintain appearance of store and washrooms.

High school diploma - Sir Gorge Ross (1994-09 - 1998-06)