Shanti Das

Motivated and client-focused professional seeking an entry-level position in the insurance industry. Brings extensive experience working with people in high-pressure environments, strong communication abilities, conflict resolution skills and a proven track record of professionalism, organization and client care.

Stylist, Photographer & Videographer at Freelance (2020-08 – Present)

• Managed client relationships, scheduling, invoicing, and day-to-day business operations independently.
• Built strong client trust through excellent customer service and communication.
• Maintained organized records, appointments, and project timelines.
• Worked in fast-paced environments requiring adaptability, professionalism, and attention to detail.

Child and Youth Care Worker at Connections Children Treatment Home (2012-02 – 2020-08)

• Supported children and families within a trauma-informed care environment.
• Managed crisis situations calmly and professionally while ensuring safety and compliance with protocols.
• Prepared detailed documentation, incident reports, and case notes with accuracy and confidentiality.
• Collaborated with multidisciplinary teams to support client care and organizational goals.
• Developed strong conflict resolution, communication, and problem-solving skills through daily client interaction.

Business Diploma, Levels 1 & 2 – Camosun College

Psychology Studies – University of Alberta

Payroll Preparation (BFND550) – NAIT (2018 – 2018)