Production Worker at Neocon International (2023-02 – Present)
Maintained cleanliness of workstations and performed quality control checks on finished products.
- Maintained the cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Resolved issues quickly to maintain productivity goals.
- Used equipment properly to avoid workplace hazards or injuries.
Shift Manager (Part Time) at Dominos Pizza (2023-02 – Present)
Managed shift operations including pizza preparation, store cleanliness, cash operations, and customer service.
- Help team in topping, stretch and slicing pizza.
- Ensure store cleanliness, brushing burned dough residues, mapping floor, dishwashing pans, applying disinfectant and cleaning washrooms.
- Operates cash registries and assisting walk in customers.
- Dispatching driver's to maximize delivery.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
Sign Fabricator at VOS Print and Sign Inc. (2022-06 – 2022-09)
Developed and fabricated theme signage and decor for clients using various materials and tools.
- Developed and fabricated theme signage and decor for clients.
- Ability to assemble various vinyl and reflective materials for signs.
- Immense knowledge of materials associated for sign fabrication.
- Familiarity with measuring, bolting, hoisting and use of drills.
- Operated various hand and power tools to place signs for clients
Client Care Coordinator at ICA Immigration (2022-01 – 2022-06)
Provided administrative support and client coordination services.
- Compile data, statistics and other information to support research activities.
- Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies and faxing documents.
- Schedule and confirm appointments.
Data Analyst at Sutherland Global Services (2015-05 – 2022-01)
Analyzed intraday forecasts and managed call center performance reporting and workforce planning.
- Analyze intraday forecasts and communicate to management team – provide commentary to assist supervisors and managers in meeting daily/weekly goals.
- Creates and communicates schedules and provides regular reports to management on workload and workforce.
- Compiles and distributes and analyzes daily, weekly, and monthly call center performance reports.
- Participate in wider initiatives such as process improvement planning and managing projects.
Legal Officer Assistant at Local Government Unit (2014-03 – 2015-05)
Provided legal administrative support including document preparation and database management.
- Answer phone calls, take notes/messages and redirect calls when appropriate.
- Prepare and process standard legal documents including subpoenas, contracts, summonses, appeals, warrants and motions.
- Set up and maintain databases and files.
- Maintain and update inventories of contact details/clients.
