Sharon Gilmour

Experienced and dependable customer service professional with a background in healthcare, telecommunications, and retail. Strong communication, organizational, and interpersonal skills with a proven ability to build positive relationships with customers, patients, and coworkers. Recognized for professionalism, reliability, attention to detail, and exceptional customer service.

Dental Hygienist

• Provided preventative dental hygiene services and oral health education.
• Performed patient assessments and maintained accurate clinical records.
• Assisted patients in understanding treatment plans and oral health practices.
• Maintained strict infection control and sterilization standards.
• Worked collaboratively with dentists and support staff.

Customer Service Representative - Rogers Cable

• Assisted customers with cable, internet, and telecommunications services.
• Resolved customer concerns and service-related issues.
• Processed account updates and service requests accurately.
• Maintained customer records and documentation.
• Delivered professional customer support in a fast-paced environment.

Retail and Customer Service

• Assisted customers with purchases, returns, and product inquiries.
• Operated POS systems and handled cash transactions.
• Maintained inventory and merchandise displays.
• Supported daily store operations and customer satisfaction.

Business Degree

Dental Hygiene Diploma

Dental I & II Certification