Shauna DeSouza

Provide clinical support within a private psychotherapy practice serving adults, children, and families. Assist with intake assessments, documentation, and session preparation in accordance with ethical standards. Support play-based CBT interventions for children experiencing parental separation and emotional regulation challenges.

MSW Practicum Student Therapist at Francis Psychotherapy & Consulting Services (2025-01 – Present)

• Provide clinical support within a private psychotherapy practice serving adults, children, and families.
• Assist with intake assessments, documentation, and session preparation in accordance with ethical standards.
• Support play-based CBT interventions for children experiencing parental separation and emotional regulation challenges.
• Observe and assist with evidence-based interventions, including CBT and trauma-informed care.
• Collaborate with supervising clinicians on treatment planning and progress monitoring.
• Maintain confidential clinical documentation and contribute to case discussions.
• Support clients experiencing anxiety, stress, and relationship transitions.

Team Lead at YMCA Bayview Heights Public School (2018-11 – Present)

• Lead daily operations of child and youth development programming.
• Implement behavioral support strategies using CBT-informed and strengths-based approaches.
• Collaborate with families and educators to promote emotional and social development.
• Develop individualized support plans encouraging independence and positive relationships.
• Train staff on inclusive practices and trauma-informed approaches.

Team Lead at Roots (2018-11 – Present)

• Train associates in cashier roles, loss prevention, and customer service skills.
• Manage daily financial operations, including balancing tills and overseeing opening/closing procedures.
• Support store management by modelling exceptional sales techniques and customer service standards.

Social Work Assistant (Practicum) at Scarborough Community Legal Services (2023-01 – 2023-12)

• Conduct client meetings to assess needs and provide short-term support.
• Connect clients to mental health, health, and community resources.
• Facilitate referrals and support service navigation.
• Build rapport with clients in a supportive, non-therapeutic capacity.

Intake Worker at Fife House (2012-01 – 2012-12)

• Support clients with housing, employment, and appointment coordination.
• Participate in case management meetings and develop action plans.
• Build rapport and support individuals living with HIV/AIDS.

Food Bank Assistant at Agincourt Community Services (2013-01 – 2013-12)

• Support intake, referrals, and client service delivery.
• Assist with administrative tasks and appointment coordination.
• Facilitate basic computer skills training (Microsoft Office, internet use).
• Support caregivers and individuals experiencing mental health challenges.

Master of Social Work in Social Work – University of Toronto

Bachelor of Social Work in Social Work – Toronto Metropolitan University (2021-01 – 2024-12)

Certificate in Forensic Case Management – George Brown College (2018-01 – 2020-12)

Diploma in Social Service Worker – George Brown College (2011-01 – 2013-12)