Clinic Manager, Marketing & Operations - True Reflections Psychotherapy - Remote
(2026-03)
- Lead clinic operations, client experience, digital marketing, and administrative workflows for a growing psychotherapy practice.
- Manage digital presence across website, Instagram, Google Business Profile, SEO, paid advertising, and online booking systems.
- Developed and maintain clinic website, improving service visibility, user experience, and client booking pathways.
Marketing Consultant (Contract) - Royal Bank of Canada (RBC) - Toronto (Hybrid)
(2025-06 - 2025-09)
- Supported marketing operations within a large financial services environment, contributing to campaign execution, workflow coordination, and stakeholder communications.
- Coordinated tasks across internal teams to support marketing delivery, operational accuracy, and timely execution.
- Applied strong attention to detail, compliance awareness, and cross-functional communication in a highly regulated banking environment.
Marketing Coordinator, Personalization and Offers in Marketing Technology - Sobeys Capital Inc - Hybrid from Toronto
(2024-05 - 2024-10)
- Supported personalized marketing, digital offers, campaign coordination, and marketing technology workflows for a major national retail brand.
- Assisted with campaign setup, execution, QA, and performance tracking across customer engagement initiatives.
- Collaborated with cross-functional teams to support customer personalization, offer strategy, and digital marketing operations.
- Helped maintain campaign accuracy, customer segmentation workflows, and marketing asset coordination.
Marketing Coordinator - Canadian Blood Services - Remote from Toronto
(2020-04 - 2022-09)
- Supported marketing and communications initiatives within a national healthcare organization.
- Assisted with content, campaign coordination, stakeholder communication, and public-facing healthcare messaging.
- Gained experience translating healthcare information into clear, accessible communications.
Marketing Coordinator - Miller Thomson - Hybrid from Toronto
(2022-11 - 2023-02)
- Draft standard content and update existing content on the law firm's website, including bio updates, speaking engagements, media mentions and event information. Draft posts and update the firm's internal portal.
- Responsible for providing assistance to the Greater Toronto Area (GTA) team with activities and initiatives related to marketing, business development and profile-building opportunities for lawyers and practices.
UX/UI Designer - Canadian Blood Services - Remote from Toronto
(2020-09 - 2021-04)
- Conducted comprehensive analysis on website, web portal, and mobile application to identify areas of improvement and deliver recommendations accordingly. Held accountability for creation of email tracking, UTM links, and QR-Codes.
- Crafted user flows and benchmarks to monitor and optimize customer experience.
UX/UI Designer (Contract) - Invest Ottawa - Remote from Toronto
(2020-09 - 2020-12)
- Led allocation of tasks to a team of four members. Conceptualized and translated attractive design ideas to clients by evolving user journeys, sitemaps, wireframes, and prototypes. Maintained prompt communication with external clients to provide timely updates.
Administration Assistant - Ontario Securities Commission - Toronto, Ontario
(2019-08 - 2020-09)
- Provided administrative and operational support within Ontario's financial regulatory environment. Managed documentation, records, and stakeholder communications.
- Coordinated requests from internal departments and external stakeholders. Ensured accuracy and confidentiality while handling sensitive information. Supported multiple business functions in a fast-paced professional environment.
Research Assistant (Student) - Children's Hospital of Eastern Ontario (CHEO) - Ontario
(2018-01 - 2018-04)
- Quantitative and qualitative research, clinical interviewing, research ethics, and statistics. Captured notes and insights. Psychometrics; measured psychological values such as aptitude, ability, personality, memory, happiness and intelligence. Questionnaires designed for patients and administered in healthcare clinics.
Research Assistant (Student) - Carleton University, Health Psychology Department - Ottawa, Ontario
(2016-10 - 2018-04)
- Managed lab operations, including training students in safe laboratory research and maintenance procedures. Analyzed large databases and conducted literature reviews.
- Conducted basic analyses using statistical packages (SPSS) and data interpretation. Data collection, analyzing data, coding of data, managing and updating existing databases.
