Operations Manager at Prairie Bus Lines Ltd. (2024-01 – Present)
Lead day-to-day operations, optimizing routes, vehicle usage, and contract compliance for school bus and coach charters
- Lead day-to-day operations, optimizing routes, vehicle usage, and contract compliance for school bus and coach charters
- Supervise dispatch, driver assignments, and incident response, ensuring safe, reliable service
- Collaborate on policy/safety improvements; manage budgets, payroll, and stakeholder relationships
- Enhanced onboarding and retention programs, reducing staff turnover by 20%
- Introduced digital scheduling tools that improved route efficiency and communication
Superintendent (DGM) at Westlake Pipe and Fittings (2024-01 – 2024-12)
Evaluated, trained, and developed staff; implemented SOPs and facility improvements
- Evaluated, trained, and developed staff; implemented SOPs and facility improvements
- Increased operational metrics by 40%, reduced errors by 60%, and managed maintenance and reporting
- Spearheaded sustainability initiatives and organized team-building activities
- Reduced onboarding time for new hires by standardizing training materials and processes
Operations Supervisor at Grand & Toy (2021-01 – 2023-12)
Managed $100k+ inventory and team, recovering 20% inventory losses
- Managed $100k+ inventory and team, recovering 20% inventory losses ($76K/year savings)
- Improved efficiency and reporting, implemented Lean processes, and optimized internal communication
- Conducted root cause analysis to proactively resolve process issues
- Led continuous feedback initiatives, increasing team engagement and performance
Operations Supervisor at Martin Brower (2019-01 – 2021-12)
Supervised union teams, managed inventory, and ensured food safety compliance
- Supervised union teams, managed inventory, and ensured food safety compliance
- Drove productivity through process improvements and Manhattan WMS implementation
- Delivered staff training programs to improve accuracy and compliance
- Coordinated logistics for high-volume client accounts, meeting strict deadlines
Warehouse Logistics Specialist at Maersk Supply Service (3PL) (2017-01 – 2019-12)
Managed inventory control, KPIs, and client onboarding for retail 3PL clients
- Managed inventory control, KPIs, and client onboarding for retail 3PL clients
- Developed SOPs/efficiency strategies and utilized Manhattan/Scan WMS
- Supported new client set-up, including warehouse layout optimization
- Facilitated cross-departmental communication for seamless operations
Warehouse Manager at DWS Logistics Inc. (3PL) (2016-01 – 2017-12)
Directed warehouse operations, team assignments, and process improvements
- Directed warehouse operations, team assignments, and process improvements
- Improved warehouse productivity by 25% in 6 months; managed P&L and client onboarding
- Implemented quality assurance standards and performance review processes
- Designed and executed incentive programs that boosted employee productivity
