Shialina

Excellent customer service and interpersonal skills with professional, reliable, and creative experience in administrative, virtual assistant, marketing, and social media roles. Extensive background in childcare, restaurant service, theatre, acting, and yoga teaching. Bilingual with intermediate-level Spanish written and oral skills. Willing to relocate anywhere.

Nanny/Housekeeper - PRIVATE HOMES - Victoria, BC

(2023-04 - 2025-02)

• Taking care of toddler under 2.
• Responsible for diaper changes, light meal prep, getting them down for naps, scheduling daily activities (ex. Park visits, beach visits, colouring, playing with toys, playing games etc.)
• housework (laundry, dishes, floor sweeping, bathrooms, changing sheets etc.)

Lululemon Educator - lululemon - Etobicoke, ON

(2024-11 - 2025-01)

Seasonal until January 2025

• Responsible giving the guest an optimal shopping experience: educating them on products, finding the best price options and clothing for their needs
• Helping guests order products online, process online orders for pick-up, hemming orders, check out guests at cash, starting fitting rooms etc.

Admin/ Personal Assistant/Sales - Work Experience: (Most recent - oldest) - Victoria, BC

(2021-11 - 2024-02)

• First contact to the clients/Business + course sales
• Reception
• Responsible for planning daily schedule, planning daily calls, meetings, etc.
• Seeking out and finding potential clients, booking clients on calendar, coordinating schedules/different time zones, light social media maintenance, & light website management
• Booking travel details (flight, car, accommodation etc.)
• Organizing audio files, documents for students/clients for holistic business
• Update & organize students/clients information
• Typing/data entry for employer
• Counseling/holistic healing remotely for clients
• Helping clients heal emotionally and physically

Pet Sitter/Dog Walker - Private Home & Personal Care - Chilliwack, BC

(2023-02 - 2023-03)

Walk & care for two dogs (one weiner dog & one k9 mix. Feed them, give treats, cuddle, wash & dry them, brush them, etc. Also care for an elderly Westie (walking, outdoor times, feeding etc.) while also administering medication

Personal Caretaker - Private home - Delta, BC

(2021-11 - 2023-01)

• Live-in Private Caregiver for woman healing from chronic pain/fatigue
• Helped make meals, helped her walk to the bathroom, and around her house, etc. Helped clean up any bathroom accidents, would go grocery shopping, provided emotional support

Freshii Employee - freshii - Victoria, BC

(2020-09 - 2020-12)

• Kitchen prep: prepping, dicing, cooking vegetables, sauces, rice, meats quinoa, spaghetti, etc.
• cash + food prep: Take customers orders, prepping and charging delivery orders, in-store customer meals + bowls
• Cleaning: bathroom and store cleaning, sweeping, mopping, fridge cleaning

Child Care Worker - YMCA Childcare - Ontario

(2019-09 - 2020-03)

• Leading and organizing group activities, crafts, etc. for kids before and after school
• Conflict management

YMCA Camp Counsellor - YMCA Burlington - Ontario, CA

(2018-07 - 2019-08)

• Tasked with creating daily schedules and activities for campers, leading group activities, taking campers to scheduled activities/locations, conflict resolution, and team building/communication

Sales Associate/Delivery/Gardening - Centro Garden - Burlington, ON

(2019-05 - 2019-07)

• Watering plants, Potting plants, seeding, flower arrangements
• Customer service (working at cash, giving info about merchandise, stock runs, organizing merch, and selling store products)
• Make flower arrangements, process phone orders, home deliveries, making and planting home-floral arrangements

Meditation & Yoga Sessions: Western University Exam Season - Western University - Ontario, CA

(2017-12 - 2018-12)

• Lead yoga & meditation sessions during exam season for students to help de-stress

Residence Advisor - Western University - Ontario

(2016-01 - 2017-12)

• Live in Residence with first year students
• Take students to orientation events, schedule team-building/bonding activities for floor, help them with academic or personal issues through the year

Silvercity Burlington - Western University Housing - Ontario

(2015-01 - 2017-12)

• Sweeping/cleaning bathrooms, working on till (serving guests popcorn, candy, drinks etc.)

Halton Women's Place (Volunteer) - Western University - Ontario

(2017-05 - 2017-08)

• Taking care of children while mother's were with social workers, in therapy etc.
• In charge of scheduling crafts, games, activities, and conflict resolution

Server - Emma's Back Porch - Burlington, ON

(2017-02 - 2017-06)

• serve tables, take orders
• Bus tables
• Process payments
• Run food from the back to other tables
• Sweeping, cleaning, general upkeep of the section

Hostess/Busser/Serving food - Swiss Chalet - Ontario

(2012-01 - 2015-12)

• seat guests, bus tables, clean menus, restaurant, bathrooms, & podium.
• Bus tables, run food from the back
• Help guests with their food orders, notify servers, help bring extra items (condiments, cutlery etc.)

Bachelor's degree - Foreign language education - Western University (2015-09 - 2019-04)

High school diploma or GED - Nelson High School (2011-09 - 2015-06)