Shifali Charada

Logistics and supply chain PG Diploma student with experience in hypermarket looking for part time customer service representative/Store associate Job. A reliable and friendly person who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Store Associate - Nesto Hypermarket - Calicut, India

(2022-09 - 2024-01)

• Product knowledge: Familiarity with products, features, and benefits.
• Customer interactions: Engaging with customers, addressing queries, and resolving issues.
• Sales and promotions: Understanding sales targets, promotions, and loyalty programs.
• Inventory management: Managing stock levels, receiving shipments, and maintaining store displays.
• Teamwork: Collaborating with colleagues to achieve sales goals and maintain a positive store environment.
• Problem-solving: Handling customer complaints, returns, and exchanges.
• Time management: Balancing multiple tasks, such as assisting customers, restocking shelves, and processing transactions.
• Store operations: Understanding store policies, procedures, and safety protocols.
• Ensure a Safe Environment: Keep the work area clean and free of hazards.
• Collect Shopping Carts: Gather carts from the parking lot and around the store and return them to the designated storage area.

Post Graduate Diploma - Logistics and Supply Chain Management - Canadore College (2025-04 - 2026-04)

Post Graduate Diploma - Human Resources Management - Canadore College (2024-04 - 2024-12)