Quality Assurance Technician at Chewters Chocolate (2023-07 – 2024-03)
- Supported daily manufacturing and supply chain operations across up to six production lines, coordinating with production, warehouse, laboratory, and maintenance teams.
- Verified supplier approvals, lot numbers, shelf life, and ERP/materials management records for 5–10 incoming material releases per day, ensuring traceability and documentation accuracy.
- Coordinated release of 5–10 finished product batches per day by reviewing lab test results and quality documentation prior to shipment.
- Investigated quality issues across raw materials, WIP, and finished goods, coordinating holds and containment to prevent non-conforming product from shipping.
- Performed daily GMP, sanitation, and equipment checks, supporting internal and CFIA audits to maintain regulatory compliance and food safety standards.
Quality Assurance Assistant at Tri-Star Seafood Supply Ltd (2022-06 – 2023-07)
- Prepared and submitted up to 10 export health certificates per week during peak season, coordinating with CFIA officials to support international shipments and regulatory compliance.
- Prepared and maintained export documentation, including commercial invoices and shipment records, to support accurate documentation for international shipments.
- Designed Excel-based invoicing and lot-tracking templates to replace manual, paper-based billing processes, improving invoice accuracy and reducing calculation errors.
- Filed and maintained trade and quality documentation, including lot records, invoices, and shipment paperwork, to support traceability and audits.
- Coordinated laboratory testing and monitored daily water quality for live seafood holding tanks and monthly Ready-to-Eat room testing, ensuring HACCP and CFIA compliance.
- Collaborated cross-functionally with production, warehouse, procurement, and sales teams to support quality assurance, inventory accuracy, and service delivery for export operations.
Food Production Supervisor at Hoja Mongolian Grill (2021-03 – 2022-06)
- Supervised daily food production operations while maintaining food safety, sanitation, and quality standards.
- Managed inventory levels and monitored stock usage to reduce waste and support efficient daily operations.
- Coordinated production workflow and trained team members to improve operational efficiency and reduce processing time.
Restaurant Manager at Huahua Bubble Place (2018-08 – 2019-09)
- Supervised front-of-house operations and coordinated daily staff scheduling to support efficient customer service.
- Managed inventory levels and monitored stock usage to reduce waste and maintain product availability.
- Trained and mentored new employees to ensure consistent service standards and smooth daily operations.
