Shih Andy

Supply chain and logistics professional with experience in materials management, international trade and export documentation, ERP systems, invoicing, and inventory control. Skilled in Microsoft Excel/Office and cross-functional communication, with strong attention to detail. Currently pursuing an MBA at Simon Fraser University and building toward a career in supply chain and logistics operations.

Quality Assurance Technician at Chewters Chocolate (2023-07 – 2024-03)

• Supported daily manufacturing and supply chain operations across up to six production lines, coordinating with production, warehouse, laboratory, and maintenance teams.
• Verified supplier approvals, lot numbers, shelf life, and ERP/materials management records for 5–10 incoming material releases per day, ensuring traceability and documentation accuracy.
• Coordinated release of 5–10 finished product batches per day by reviewing lab test results and quality documentation prior to shipment.
• Investigated quality issues across raw materials, WIP, and finished goods, coordinating holds and containment to prevent non-conforming product from shipping.
• Performed daily GMP, sanitation, and equipment checks, supporting internal and CFIA audits to maintain regulatory compliance and food safety standards.

Quality Assurance Assistant at Tri-Star Seafood Supply Ltd (2022-06 – 2023-07)

• Prepared and submitted up to 10 export health certificates per week during peak season, coordinating with CFIA officials to support international shipments and regulatory compliance.
• Prepared and maintained export documentation, including commercial invoices and shipment records, to support accurate documentation for international shipments.
• Designed Excel-based invoicing and lot-tracking templates to replace manual, paper-based billing processes, improving invoice accuracy and reducing calculation errors.
• Filed and maintained trade and quality documentation, including lot records, invoices, and shipment paperwork, to support traceability and audits.
• Coordinated laboratory testing and monitored daily water quality for live seafood holding tanks and monthly Ready-to-Eat room testing, ensuring HACCP and CFIA compliance.
• Collaborated cross-functionally with production, warehouse, procurement, and sales teams to support quality assurance, inventory accuracy, and service delivery for export operations.

Food Production Supervisor at Hoja Mongolian Grill (2021-03 – 2022-06)

• Supervised daily food production operations while maintaining food safety, sanitation, and quality standards.
• Managed inventory levels and monitored stock usage to reduce waste and support efficient daily operations.
• Coordinated production workflow and trained team members to improve operational efficiency and reduce processing time.

Restaurant Manager at Huahua Bubble Place (2018-08 – 2019-09)

• Supervised front-of-house operations and coordinated daily staff scheduling to support efficient customer service.
• Managed inventory levels and monitored stock usage to reduce waste and maintain product availability.
• Trained and mentored new employees to ensure consistent service standards and smooth daily operations.

Master of Business Administration in MBA – Simon Fraser University (2027-04)

Bachelor of Business Administration in BBA – Thompson Rivers University (2025-12)