Shiksha Dahal

Detail-oriented and adaptable professional with experience in client relations, front desk operations, and quality documentation. Proven ability to handle guest services, streamline administrative workflows, and deliver structured, high-quality written content. Skilled at multitasking in fast-paced environments with strong communication, organization, and problem-solving abilities.

Front Desk Receptionist at Hotel Banjara Inn (2024-10 – 2025-04)

• Greeted and assisted guests with check-in and check-out processes.
• Managed incoming phone calls, directing inquiries to appropriate departments.
• Processed payments and handled cash transactions with attention to detail.
• Collaborated with team members to streamline front desk operations for efficiency.

QA/ Documentation Specialist at Logicra Innovations (2025-09 – 2026-06)

• Researched, drafted, and structured clear documentation across various technical and business topics based on client requirements.
• Formatted, proofread, and edited written materials to maintain high standards of accuracy, clarity, and brand consistency.
• Managed version control and document organization to ensure all materials were kept current and easily accessible.

Bachelor of Science in Computer Science and Information Technology – Tribhuvan University (Mmamc) (2024-08)