Shimeka Dixon
Crossing Guard
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About
Ensure safe crossing of children and pedestrians at intersections Monitor traffic flow and communicate with drivers to prevent accidents Report incidents or hazards to appropriate authorities
Experience
Crossing Guard - Cambridge, Ontario
(2024-09)
- Ensure safe crossing of children and pedestrians at intersections
- Monitor traffic flow and communicate with drivers to prevent accidents
- Report incidents or hazards to appropriate authorities
- Maintain consistent presence and punctuality during school hours
Customer Service Agent - Toronto Pearson Airport - Mississauga, Ontario
(2021 - 2024)
- Assisted passengers with directions and airport navigation
- Escorted passengers to gates and provided carry-on support
- Scanned boarding passes and ensured gate procedures were followed
General Labour / Packaging - Mejuri - Cambridge, Ontario
(2020 - 2021)
- Operated RF scanners for order fulfillment
- Packaged and labeled jewelry shipments accurately
- Verified items using computer systems
Early Childhood Assistant (On-Call) - Agency - Cambridge, Ontario
(2024-01 - 2024-03)
- Supported classroom activities and supervised children
- Assisted with meals, cleanup, and hygiene routines
- Maintained a clean and safe environment and reported concerns
Barista - Second Cup - Cambridge, Ontario
(2020-05 - 2022-02)
- Prepared beverages and operated the register
- Maintained cleanliness and restocked supplies
- Handled opening and closing responsibilities
Warehouse Associate - Lululemon - Cambridge, Ontario
(2021-05 - 2021-10)
- Picked and packed orders using RF scanners
- Labeled and prepared shipments for delivery
- Assisted with shipping and receiving
Bakery Clerk - Metro - Cambridge, Ontario
(2017-05 - 2018-07)
- Decorated and packaged baked goods
- Maintained food safety and cleanliness standards
- Customized orders and handled customer requests
General Labour Associate - Cambridge, Ontario
(2015 - 2015)
- Packaged and scanned electronic devices
- Set up phones with client preferences
- Created shipping labels using computer software
Camp Counselor - Focus on Youth - Cambridge, Ontario
(2015-07 - 2015-08)
- Led recreational and educational activities for children
- Ensured safety and engagement in daily programs
- Prepared meals and supported youth care
Crew Member / Dresser - Five Guys - Cambridge, Ontario
(2014-12 - 2015-04)
- Prepared food and maintained cleanliness standards
- Handled customer service and cash transactions
Sales Advisor - H&M - Cambridge, Ontario
(2013-09 - 2013-11)
- Assisted customers and managed fitting rooms
- Maintained product displays and store organization
Call Centre Representative - Cambridge, Ontario
- Handled inbound and outbound customer calls in a professional manner.
- Resolved customer inquiries, complaints, and account issues efficiently.
- Provided accurate information about products and services.
- Updated customer records and entered information into computer systems.
- Maintained excellent customer service while meeting call targets.
- Escalated complex issues to supervisors when required.
Additional Warehouse / Cleaning Skills - Cambridge, Ontario
Maintained a clean, organized, and safe warehouse environment
- Swept, mopped, and removed waste from work areas
- Sanitized workstations, equipment, and equipment surfaces
- Disposed of garbage and recycling following workplace procedures
- Followed health and safety standards while performing cleaning duties
Education
Heydon Park Secondary School (2015)