Shiv Patel

Dedicated and experienced supervisor with over 10 years of experience in retail, warehouse, and customer service environments. Proven ability to lead teams, manage operations efficiently, and deliver excellent customer service. Strong background in inventory control, staff supervision, logistics, and workplace safety. Forklift experienced with a solid focus on productivity, teamwork, and operational excellence.

Supervisor - Supermarket - Calgary, AB

(2018-01 - 2025-01)

• Supervised daily store operations and monitored team performance
• Delivered excellent customer service and resolved customer concerns professionally
• Managed stock levels, merchandising, and inventory control
• Trained, scheduled, and supported employees to maintain efficiency
• Maintained workplace safety, cleanliness, and operational standards

Customer Service Associate (Part-Time) - Post Office - Calgary, AB

(2023-01 - 2025-01)

• Assisted customers with postal services, transactions, and inquiries
• Handled cash and maintained accurate financial records
• Provided efficient and friendly service in a fast-paced environment

Store Manager - Subway - United Kingdom

(2016-01 - 2018-01)

• Managed daily store operations including staff, inventory, and sales
• Ensured compliance with food safety and company standards
• Handled scheduling, reporting, and cash management
• Trained and supervised employees to improve performance

Warehouse Operative Supervisor - 99p Stores Ltd. - United Kingdom

(2010-01 - 2016-01)

• Supervised warehouse operations and warehouse staff
• Operated forklift and ensured safe handling of inventory and goods
• Managed stock control, loading/unloading, and dispatch processes
• Improved workflow efficiency and overall team productivity

Bachelor of Commerce - Commerce (2005-04 - 2007-04)