Shivam Panwar

Safety-focused and dependable professional with experience in plant operations, laboratory support, customer service, and healthcare environments. Completed 4th Class Power Engineering certification and currently preparing for 3rd Class Power Engineering examinations. Hands-on experience supporting daily operations, equipment handling, maintenance procedures, and workplace safety standards in fast-paced operational settings.

Strong mechanical aptitude, problem-solving skills, and ability to work effectively both independently and within a team environment. Committed to operational efficiency, continuous learning, and maintaining safe and reliable plant performance.

Operations Worker - MSA Lab

(2025-12)

• Assist with daily laboratory operations and workflow
• Support equipment operation, monitoring, and maintenance
• Follow strict safety procedures, operational standards, and work instructions
• Maintain clean and organized workspaces to support safe operations
• Collaborate with team members to improve efficiency and workflow

Crew Trainer - McDonald's

(2019-09 - 2025-07)

• Trained and supported team members to meet performance goals
• Worked efficiently in a fast-paced, process-driven environment
• Maintained cleanliness, safety, and quality standards at all times
• Handled cash and customer transactions accurately
• Demonstrated reliability, attention to detail, and teamwork during daily operations

Personal Support Worker - Terrace District Community Services Society

(2021-08 - 2025-07)

• Supported clients with daily living activities and mobility
• Prepared nutritious meals and encouraged healthy routines
• Provided emotional and physical support
• Maintained safe and clean living environments
• Coordinated care with healthcare professionals
• Developed individualized support plans
• Taught life skills including budgeting, cooking, and hygiene

Youth Support Worker - Active Care Services

(2025-05 - 2025-07)

• Developed individualized support plans
• Taught life skills including budgeting, cooking, and hygiene
• Supported youth in achieving personal and developmental goals

Customer Service Associate - Walmart Canada

(2020-04 - 2020-08)

• Handled returns and resolved customer concerns professionally
• Maintained clean and organized checkout area
• Promoted products and informed customers about sales
• Ensured high levels of customer satisfaction

Post Graduate Diploma - Business - Coast Mountain College (2021-04)

Master of Commerce - Commerce - Sri Dev Suman University (2018-05)

Bachelor of Commerce - Commerce - Sri Dev Suman University (2016-05)