Product Manager at Archon Systems Inc. (2021-01 – Present)
Owned the end-to-end product lifecycle for a B2B Inventory Management SaaS serving SMB to enterprise customers across retail, manufacturing, logistics, and eCommerce.
- Led customer discovery, market and competitor research using Claude AI/Gemini and product data insights, translating findings into PRDs, prioritized backlogs, and outcome-driven roadmaps.
- Defined and executed multi-quarter roadmaps aligned with business goals, leveraging SQL and Snowflake analytics to measure KPIs, feature adoption, and product performance.
- Collaborated cross-functionally with engineering, QA, design, sales, and customer success teams, using Figma MCP for rapid prototyping, YouTrack MCP for user stories/task management, and Claude + GitHub to identify logical/UI issues and accelerate delivery.
- Supported release readiness and go-to-market activities through documentation, demos, AI-assisted acceptance test generation/automation, and release communication.
- Launched an end-to-end order management and shipping workflow integrated with QuickBooks, Xero, and ecommerce platforms, becoming one of the most widely used workflows across 3,600+ subscribers daily.
- Launched a POS integration enabling seamless in-person payment workflows within the inventory management platform, achieving 5% customer adoption within the first month of release.
- Led the rollout of Zapier-based workflow automation capabilities, resulting in 85 new Zapier connections and a 32.4% increase in Zapier-connected subscribers within months.
- Introduced variant support along with standardized SKU and UPC barcode workflows, improving data accuracy across automations and reducing manual operational effort, with ~50% of subscribers actively using the functionality on a daily basis.
Senior Quality Assurance Analyst at Spiria Inc. (2017-06 – 2020-12)
- Partnered closely with Product Managers and Engineering leads on requirements definition, estimations, sprint planning, and release readiness, using SQL-based data insights to validate workflows and edge cases.
- Acted as a bridge between technical and non-technical stakeholders, ensuring clear acceptance criteria and delivery alignment.
- Led onshore and offshore QA teams, managing task allocation, risk mitigation, and parallel releases across multiple products.
- Supported alpha/beta launches, client demos, and production releases, contributing to successful product rollouts and validating feature performance through data-driven testing.
- Built strong foundations in customer empathy, edge-case thinking, and quality-first decision making, now applied in PM leadership.
Senior Consultant at Deloitte LLC (2010-05 – 2014-11)
- Worked with Fortune 500 clients across healthcare, pharma, telecom, and professional services, leveraging SQL and database analysis to validate complex system workflows.
- Collaborated cross-functionally to deliver complex, regulated software systems with high reliability expectations.
- Presented delivery insights and quality metrics to senior leadership, supporting data-informed decision-making.
- Took on multiple roles (performance, automation, and delivery) in fast-paced consulting engagements, ensuring database integrity and system performance.
Senior Quality Assurance Engineer at Oracle Corporation (2007-08 – 2010-05)
- Built automated testing tools to streamline environment setup, deployment, and system validation.
- Partnered with product and engineering teams on requirements analysis, database workflow validation, gap assessment, and scope estimation to support high-quality releases.
Test Engineer at Infosys (2005-05 – 2007-07)
- Developed test and performance automation frameworks, significantly reducing manual testing effort.
- Established early expertise in quality engineering, process automation, and cross-team collaboration within enterprise software environments.
