Shravil Gajjar

Versatile and results-driven professional with a background in Mechanical Engineering and over 6 years of experience across logistics, retail sales, and customer service. Proven track record of meeting strict operational targets, maintaining safety standards, and driving customer satisfaction. Highly adaptable team player offering strong technical aptitude, advanced software skills, and full-time availability.

Warehouse Associate at Amazon Fulfillment Center (2025-08 – 2026-02)

• Received, sorted, picked, and packed customer orders efficiently within a high-volume fulfillment environment to meet strict daily production goals.
• Utilized warehouse management systems and handheld RF scanners to track inventory accuracy and minimize order errors.
• Adhered strictly to company safety regulations and occupational health standards to maintain a safe, hazard-free workspace.

Retail Sales Representative at Visions Electronics (2019-08 – 2025-03)

• Engaged enthusiastically with customers daily to understand their tech needs and drive high-volume department sales.
• Delivered detailed product demonstrations to showcase electronics features, increasing customer purchase confidence.
• Managed critical daily retail operations including POS transactions, opening/closing duties, cleaning, stocking, and product facing.

Customer Service Representative at S&P Data (2018-11 – 2019-05)

• Handled high-volume inbound calls in a fast-paced call center environment, consistently meeting service metrics.
• Diagnosed and resolved customer technical and billing problems efficiently to maintain high satisfaction scores.
• Analyzed customer needs to successfully upsell and cross-sell relevant telecommunication services and packages.

Sales Representative at Kognitive Marketing (2018-05 – 2018-10)

• Prospected clients proactively to explain credit terms, product features, pricing tiers, and inventory availability.
• Consistently met and exceeded weekly and monthly sales quotas through targeted product promotions.
• Educated consumers on specific corporate programs and benefits to increase brand loyalty and sign-ups.

Certificate Course – Maya Academy of Advanced Cinematics (MAAC) (2016-02)

Diploma in Mechanical Engineering – Atul Polytechnic (2013-06)