Software Engineer
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A graduate student with strong teamwork skills and a flexible approach to work. Currently seeking a part-time or full-time job to meet my financial needs while also aiming to secure a position where I can contribute innovative ideas, broaden my knowledge, and gain valuable workplace experience. I am eager to embrace a job that offers both rewards and challenges.
D-MART Customer Service Associate : Engaged with customers through various channels (phone, email, chat) to address inquiries and provide assistance. Resolved customer issues promptly, ensuring a positive and satisfactory resolution. Developed a deep understanding of products/services to provide accurate information and support. Collaborated with cross-functional teams to address customer needs and contribute to product/service improvements. Provided guidance and support to customers, assisting with product usage and troubleshooting.
CGPA = 8.9.