Simon Desta

Basketball Coach

Ottawa South, OttawaMember since May 31, 2024

Emotional IntelligenceCritical thinking skillsExcellent communication skillsStrong interpersonal skillsProactive and self-motivatedExceptional organisational skillsAccountabilityWillingness to learn

About

Provide weekly basketball instruction at a youth detention centre to support self-regulation and healthy behaviour management.

Experience

Basketball Coach - Inspire The Great (ITG), William E. Hay Centre

(2026-07)

Provide weekly basketball instruction at a youth detention centre to support self-regulation and healthy behaviour management.

Senior Youth Worker - Boys and Girls Club Ottawa

(2024-07)

Supervise daily activities while ensuring a safe, inclusive, and positive environment for all participants.
Mentor and support youth by promoting positive behavior, personal growth, and conflict resolution skills.
Responded to incidents, managed behavioral challenges, and followed organizational safety and child protection policies.

Call Center Agent - TD Bank

(2023-04 - 2023-08)

Provided exemplary client services by activating credit cards.
Addressed customer inquiries with professionalism and efficiency.
Sold insurance plans for credit cards.

Sales Representative - Parlez Wireless

(2021-07 - 2023-03)

Demonstrated strong client relationship management skills by effectively selling products and services while delivering outstanding customer support both in-person and over the phone.
Acted as an agent for Telus and Koodo.