Simon Desta

Provide weekly basketball instruction at a youth detention centre to support self-regulation and healthy behaviour management.

Basketball Coach - Inspire The Great (ITG), William E. Hay Centre

(2026-07)

• Provide weekly basketball instruction at a youth detention centre to support self-regulation and healthy behaviour management.

Senior Youth Worker - Boys and Girls Club Ottawa

(2024-07)

• Supervise daily activities while ensuring a safe, inclusive, and positive environment for all participants.
• Mentor and support youth by promoting positive behavior, personal growth, and conflict resolution skills.
• Responded to incidents, managed behavioral challenges, and followed organizational safety and child protection policies.

Call Center Agent - TD Bank

(2023-04 - 2023-08)

• Provided exemplary client services by activating credit cards.
• Addressed customer inquiries with professionalism and efficiency.
• Sold insurance plans for credit cards.

Sales Representative - Parlez Wireless

(2021-07 - 2023-03)

• Demonstrated strong client relationship management skills by effectively selling products and services while delivering outstanding customer support both in-person and over the phone.
• Acted as an agent for Telus and Koodo.

Advanced Business Administration Diploma - General Business - Algonquin College (2022-09 - 2025-05)

Sports Business Management Certification - Algonquin College