Assistant Store Manager - Tim Hortons - Ancaster, ON
(2024-12)
- Creating a weekly schedule, approving vacations, and handling hiring.
- Approving payroll, reviewing monthly profit and loss with the store manager.
- Placing Store orders based on needs.
- Handling customer feedback and major escalations.
- Hiring and Hands-on training for new employees.
Shift Supervisor - Tim Hortons - Ancaster, ON
(2024-01 - 2024-11)
- Directing the team towards specific stations like drive-thru, counter, and kitchen-based tasks.
- Monitoring service timings across stations to meet corporate targets.
- On-the-job training for new hires.
- Verifying cash registers during opening and closing procedures.
- Assisting the Manager in weekly budgets and setting sales targets.
Social Service Worker - Nurse next door - Brantford, ON
(2021-05 - 2023-12)
- Assisting client needs, creating goal plans, and monitoring progress.
- Providing immediate emotional support and safety planning during emergencies.
- Gathering initial client details, background information to determine services.
- connecting vulnerable clients to housing, food banks and financial assistance.
Retail Sales Associate - Hudson Bay - Hamilton, ON
(2019-03 - 2020-02)
- Performed daily opening and closing procedures such as counting money in the cash drawer.
- Maintained a clean and organized store environment that met all safety standards.
- Used POS system to process sales and refund transactions.
- Mastered point-of-sale systems, including cash register operations and credit card processing.
