Simranjeet Kaur

I’m a self-motivated, I am outgoing, dedicated, and open-minded. I get across to people and adjust to changes with ease. I believe that a person should work on developing their professional skills and learning new things all the time. Currently, I am looking for new career opportunities

Office Admin

Sunpack - Brampton, ON

November 2018 to December 2019

Responsibilities:

• Scheduled meeting and responded to clients with phone calls and emails.
• Resolved customer complaints, guide them and provided relevant information
• Coordinated office activities and operations to secure efficiency and compliance to company policies.
• Supervised administrative staff and divided responsibilities to ensure performance.
• Kept stock of office supplies and place orders when necessary.
• Created and updated records and databases with personnel, financial and other data
• Tracked stocks of office supplies and place orders when necessary and submitted timely reports.

Customer service representative

Fairdeal Telecom

Patiala, Punjab, India

January 2018- March 2019

Responsibilities:

• Did quality check on devices before buying and selling them.
• Did quality inspection on iphones, android, ipads, laptops.
• Dealt with second hand phones.
• Detailed reporting about devices.
• Identifyied defects and defaults on devices and sent them for repair.
• Asked customers about malfunctions
• Diagnosed technical problems and ordering replacement parts
• Performed repairs, updating mobile phone software, and writing service reports.

Business diploma , secondary school