Sinduria Dhruvesh

PSW graduate with hands-on clinical placement experience in long-term care and retirement home settings. Skilled in ADLs (bathing, grooming, dressing, toileting, feeding), mobility assistance, and safe transfers while preserving resident dignity. Trained in Infection Prevention & Control (IPAC), PPE use, and safe handling to maintain a clean, safe care environment.

Strong observation, documentation, and reporting skills; communicates changes in resident condition clearly to the care team. 3+ years of customer service experience, building patience, rapport, and communication skills that transfer directly to resident and family care. Multilingual (English, Hindi, Gujarati, beginner French); First Aid & CPR/AED certified; own transportation; full-time and flexible-shift availability.

Personal Support Worker – Individual Clinical Placement - Trinity Village Care Centre - Kitchener, ON

(2025-11 - 2025-12)

• Provided compassionate, person-centred support with daily routines, personal hygiene, and meal support in a long-term care setting.
• Maintained a clean, safe care environment and collaborated with nurses and healthcare staff on coordinated resident care.
• Observed and reported changes in resident condition to supervising staff to support timely care adjustments.

Personal Support Worker – Group Clinical Placement - Henley Place - London, ON

(2025-09 - 2025-10)

• Assisted residents with ADLs (bathing, grooming, dressing, toileting, feeding) while preserving comfort, dignity, and respect.
• Followed infection prevention and safety procedures; communicated effectively with residents, families, and the healthcare team.

Sales Advisor - Club Demo Service (CDS) - Waterloo, ON

(2024-01)

• Build rapport with customers and deliver attentive service through clear, friendly communication in a fast-paced environment.

Customer Service Associate - Pizza Pizza - Kitchener, ON

(2024-10 - 2024-12)

• Delivered prompt, professional service and resolved customer inquiries while maintaining cleanliness and sanitation standards.

Customer Service Representative - Dhway Indian Accessories - Paris, France

(2022-02 - 2022-12)

• Assisted customers with product selection and inquiries, resolving concerns professionally and respectfully.

Personal Support Worker Certificate - Conestoga College (Doon Campus) (2025-05 - 2025-12)