Accessibility Operator / Closed Captioning Editor
Bell Media, Toronto, ON 2019 - Present
- Captioned and transcribed programs and promos for all of Bell Media's channels, both remotely and in-house
- Acted as lynchpin on evening shift to troubleshoot and ensure shows were processed
- Worked efficiently using Bell Media's closed-captioning style and standards, exceeding targets and excelling in accuracy. Regularly volunteered to complete overflow and last minute items
- Worked closely with a fantastic team to problem solve, share tips and discuss language, style and descriptor issues. Contributed regularly and enthusiastically to the daily meetings
- Communicated clearly with the captioning administrative team flagging issues and ensuring deadlines were met
- Trained on Eclipse AccuCap Broadcast Captioning for voice-activated live captioning
- Used Word short-forms and macros, Dragon software, AI, and created templates in order to produce transcripts efficiently
- Evaluated the team's captioned files according to Canadian NER Evaluation Guidelines
- Quickly tweaked and adjusted live files after airing in order to re-broadcast
- Adapted scripts and previous captions into CaptionMaker to conform with Bell Media's captioning style and standards
Court Reporter / Authorized Court Transcriptionist
Superior Court of Justice, Ministry of the Attorney General, Toronto, ON 2013 - 2019
- Ensured the effective operation of Ministry approved court-recording devices
- Made annotations to the court record in accordance with Ministry Annotation Standards for Digital Recordings
- Ensured the security of the court recordings, safeguarding against unauthorized access or copying
- Provided certified transcripts to the judiciary, counsel and stakeholders in a timely manner, following the guidelines of the Court Transcripts Standards and Procedure Manual
- Spoke publicly during court proceedings in order to seek clarification and ensure audio was being recorded clearly
Closed Captioning Editor
Alliance Atlantis / CanWest Global / Shaw, Toronto, ON 2002 - 2012
- Using Softel Swift, transcribed, edited and formatted quality captions for a wide variety of television programming in a timely manner
- Used judgment in order to effectively convey spoken dialogue through punctuation, sentence structure, timing, shaping of captions, and descriptors
- Thoroughly researched the spelling and use of terms, slang, other languages and dialects, and song lyrics
- Used judgment in order to adapt captions to commercial breaks and shows with on-screen graphics
