Sita Rani

Customer-focused retail professional with experience in general merchandise, sales-floor recovery, inventory support, pricing accuracy, visual presentation, and fast-paced operations. Dependable and safety-conscious, with strong communication skills and the ability to organize competing priorities, support teammates, and resolve customer concerns. Ready to lead by example, help drive department sales, and deliver a standout customer experience at Kent Building Supplies.

General Merchandise Associate at Walmart

• Provide friendly customer service by locating products, explaining options, checking availability, and resolving pricing or product concerns.
• Replenish, recover, and zone merchandise while maintaining accurate shelf labels, promotional signs, clear aisles, and strong visual presentation.
• Use inventory tools to check stock, identify replenishment needs, support cycle counts, and keep sales-floor and backroom areas organized.
• Communicate priorities, assist teammates during busy periods, and follow safety, shrink-prevention, and store operating standards.

Sales Associate at Browns

• Deliver personalized service, recommend products, explain features and care, support add-on sales, and resolve customer concerns professionally.
• Maintain brand presentation through product replenishment, display upkeep, stock organization, POS accuracy, and strong floor recovery.

Sortation Associate at Amazon

• Scan, sort, and route customer orders accurately while meeting productivity, quality, and safety expectations in a high-volume operation.
• Adapt to shifting workflow priorities, communicate issues promptly, and coordinate with team members to maintain efficient operations.

Additional Customer Service Experience at BarBurrito and Tim Hortons

• Provided efficient service, processed transactions, restocked supplies, maintained safe work areas, and supported teammates during peak periods.

Diploma in Business Accounting – Sheridan College