Customer Service Representative
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Excelling in handling inquiries, resolving issues, and providing high-quality experience.
Deep understanding of Purdy's chocolates and gifts for customer recommendations.
Strong verbal and written interactions with customers and team. Rapid and efficient resolution of customer complaints.
Collaborating with team members to meet store goals and maintain a positive environment.
Proficient in order processing, inventory management, and timely delivery.
Skilled in using CRM software to track interactions and feedback. Supporting promotions,campaigns, and events.
New York Institute of Technology (MBA)
