Full time student-Toronto Metropolitan University
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Hey I'm Sofia, I'm currently in business management at TMU for a human resource major and minoring in real estate management. I am very upbeat and organized worker and I'm a very big team player.
RECEPTIONIST-REAL MEDIA. MISSISSAUGA, ON December 2018-June 2019
Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Optimized information gathering and presentations with implementation of practical filing systems
CASHIER/SALES ASSOCIATE-URBAN PLANET. MISSISSAUGA, ON July 2019-October 2022
Helping customers uncover new deals as well as helping them look for exactly what they need and are looking for to the best of my abilities. Sorting and returning clothes to the sales floor while also maintaining the cleanliness of the store
Ensuring the backrooms are organized as well as processing and putting out new merchandise
Working closely with all co-workers to make sure the store stays in order as well making sure customers are happy with their experience
Assisting with the closing of the store by closing cash registers, collecting deposits and helping with nightly reports as well as paperwork.
2017-2021 | MEADOWVALE SECONDARY SCHOOL, MISSISSAUGA -Ontario Secondary School Diploma and Honours Student
2021-PRESENT | TORONTO METROPOLITAN UNIVERSITY, TORONTO -Bachelor of Commerce
