Medical Administrative Assistant - Summerville Family Health Team - Mississauga, Ontario
(2025-03)
- Assisting with educational programs organization and co-ordination
- Answering phone calls and responding to emails to help with patient's inquiries relating to programs
- Maintaining log of participants in excel for patients associated with different programs
- Reminder calls for appointments the following day
- Follow up on referrals and pending medical reports
- Helping patients check in when needed
Medical Office Assistant - Kingsbridge Medical Center - Missisauga, Ontario
(2019-01)
- Scheduling appointments for patient over phone
- Maintaining and record keeping of patient's medical files and records
- Handing over patients file as per their requirement and request
- Multiple referral scheduling for specialist and family physician
- Training placement students and new staffs, evaluate performance for hiring
- Invoicing and billing as and when required
Medical Office Assistant - Intrepid Group Health Centre - Mississauga, Ontario
(2016-11 - 2018-12)
- Scheduling appointments for patients over phone and in person
- Basic front office duties like greeting and helping patients with any inquiries
- Assisting physicians during annual check and female pelvic exams
- Arranging drug rep meetings with physicians, clinic manager and staff
- Scanning and filing medical documents such as reports, physician consults, etc. in patient's profile
- Maintaining and administering log of all incoming and outgoing vaccinations for patients
- Sort, process and authenticate applications, receipts, expenditures, forms and documents related to billing, invoice, insurance file preparations
Scheduling clerk on call and weekends - Chartwell restirement residences - Etobicoke, Ontario
(2014-01 - 2015-02)
- Maintaining master schedules for the nursing department, ensuring appropriate coverage for all shifts, holidays, and vacations with alignment as per internal policies and guidelines
- Absence Management by handling absentee calls, finding replacement staff for sick leaves or no-shows, and recording all occurrences in excel log book
- Last minute shift allocation from third party provider if needed
- Responding to inquiries from residents, families, and staff, and communicating scheduling changes to the relevant teams
Medical Office Assistant - Boniface Park Medical Centre - Scarborough, Ontario
(2010-09 - 2016-11)
