Program Assistant - Fondation de la faune du Québec
(2021-09)
- Manage and track grant applications
- Provide client with information on the application process
- Verify compliance and integrate the application files into the database
- Work hand to hand with the biologists and geographers to ensure high-quality service
- Handle clerical tasks and database updates
- Help other departments and participate in decision-making
- Archive and declassify old files
Caregiver - Résidence Humanitae - Québec
(2020-06 - 2021-09)
- Provide care and medication to seniors dealing with Alzheimer's
Administrative Assistant – Appeals Committee, Sanctions Office - African Development Bank - Abidjan
(2014 - 2020)
- Provide the appellants with the general procedure
- Manage complaint files
- Organize appeal sessions
- Proofread, correct, and/or format translated documents
- Draft and edit reports, correspondence, and confidential documents
- Compile statistical data
- Prepare the annual work program
- Plan, execute, and monitor the department's annual budget
- Organize meetings, missions, and various trips
- File and archive documents
Administrative Assistant - Holding Capital - Abidjan
(2013 - 2014)
- Coordinate office activities
- Manage correspondence
- Manage office finances
Customer Service Agent - Bridge Bank Group CI - Abidjan
(2007 - 2013)
- Sell banking products
- Inform customers about existing and new products
- Receive, record, and process customer orders
- Handle customer complaints and claims
- Open accounts
- Place orders for bank cards
- Schedule meetings between customers and managers or senior staff
- Follow up on customer requests
- Collaborate with the operations team and other departments
