Sonia Rabe

Manage and track grant applications Provide client with information on the application process Verify compliance and integrate the application files into the database

Program Assistant - Fondation de la faune du Québec

(2021-09)

• Manage and track grant applications
• Provide client with information on the application process
• Verify compliance and integrate the application files into the database
• Work hand to hand with the biologists and geographers to ensure high-quality service
• Handle clerical tasks and database updates
• Help other departments and participate in decision-making
• Archive and declassify old files

Caregiver - Résidence Humanitae - Québec

(2020-06 - 2021-09)

• Provide care and medication to seniors dealing with Alzheimer's

Administrative Assistant – Appeals Committee, Sanctions Office - African Development Bank - Abidjan

(2014 - 2020)

• Provide the appellants with the general procedure
• Manage complaint files
• Organize appeal sessions
• Proofread, correct, and/or format translated documents
• Draft and edit reports, correspondence, and confidential documents
• Compile statistical data
• Prepare the annual work program
• Plan, execute, and monitor the department's annual budget
• Organize meetings, missions, and various trips
• File and archive documents

Administrative Assistant - Holding Capital - Abidjan

(2013 - 2014)

• Coordinate office activities
• Manage correspondence
• Manage office finances

Customer Service Agent - Bridge Bank Group CI - Abidjan

(2007 - 2013)

• Sell banking products
• Inform customers about existing and new products
• Receive, record, and process customer orders
• Handle customer complaints and claims
• Open accounts
• Place orders for bank cards
• Schedule meetings between customers and managers or senior staff
• Follow up on customer requests
• Collaborate with the operations team and other departments

Certificate of College Studies - Executive Assistant - INSA Management School (2021)

Marketing Diploma - Institute of Commercial Management (2004)

High School Diploma - Literature Option (2001)