Sonu Madotra

Motivated and physically fit individual with 2+ years of hands-on work experience across retail, food service, and warehouse environments. Holds a Bachelor of Arts in Mathematics, providing a strong foundation in electrical calculations and trade math. Proactively completed Working at Heights, WHMIS 2015, and First Aid CPR Level C certifications before applying. Reliable, eager to learn, and committed to building a long-term career in the electrical trade through the skilled trades industry.

Customer Service Representative at Petro Canada (2026-04 – Present)

• Processed 100+ daily customer transactions accurately with zero cash discrepancies over [X] months
• Identified and resolved car wash equipment malfunction by learning repair process directly from technician, reducing downtime by approximately 2 hours
• Maintained consistent 100% safety compliance across all fuel handling and site procedures
• Managed opening and closing duties independently, demonstrating reliability and accountability

Convenience Store Associate at Circle K (2024-05 – 2025-06)

• Operated full night shift independently, overseeing all store functions for 8 to 10 hours per shift with zero supervision
• Identified recurring miscommunication issue between 3 coworkers across shifts and initiated team discussion that resolved daily duty conflicts within 1 week
• Managed inventory restocking and maintained store standards consistently across all assigned shifts

Food Service Associate at The Works (2025-06 – 2025-08)

• Served 50+ customers per shift in fast paced environment while maintaining high quality and accuracy
• Collaborated with team of 3 staff members to ensure smooth service during peak hours
• Maintained food safety and hygiene standards consistently across all shifts

Warehouse Associate at Amazon (2025-09 – 2025-12)

• Fulfilled 100 orders per shift with consistent accuracy while meeting productivity targets
• Operated warehouse equipment safely while maintaining zero workplace incidents throughout tenure
• Followed all safety protocols and procedures in a high volume physical work environment

Bachelor of Arts in Mathematics – Kurukshetra University, India (2020 – 2023)

Diploma in Fitness & Health Promotion – Algonquin College, Ontario, Canada (2024 – 2026)