ASSISTANT SUPERINTENDENT - MORGUARD CANADA GP - Scarborough
(2026-07)
- Assisted in the performance of financial control activities, including the development of annual operating budget.
- Conducted weekly inspection of boiler/chiller, wet/dry sprinkle system and booster pump, compactor system.
- Conducted monthly and annual building inspection activities and roofing inspection.
- Developed and maintained strong relationships with vendors, contractors, and tenants.
- Ensured compliance with all legislation, as per the residential tenancies act, fire code and occupational health and safety act.
- Supported new and existing tenants for all aspects of move-ins / move-outs according to lease obligations.
- Demonstrated experience with YARDI.
- Assisted in resolving emergency situations with minimal impact and distribution to tenants by being available during non-working hours.
- Conducted quarterly HVAC maintenance of 395 units in the property.
- Expertise in ensuring life safety systems is according to provincial guidelines in all given circumstances.
MATERIAL HANDLER - VALUE VILLAGE - New Market, Canada
(2024-09 - 2026-07)
- Unloaded trucks and donation drop-offs, inspected incoming items for quality, and labeled or tagged merchandise for processing.
- Categorized donations (clothing, furniture, books, housewares, etc.) based on condition to determine resale, recycling, repair, or disposal.
- Operated forklifts and pallet jacks to transport and organize pallets of goods between docks, processing areas, and storage zones safely.
- Prepared merchandise for the sales floor by cleaning, repairing, folding/hanging items, and maintaining organized, visually appealing displays.
- Performed inventory tracking, conducted equipment safety checks, maintained cleanliness of work areas, and followed all warehouse safety protocols.
ASSISTANT MANAGER - VOYZANT PVT LTD - Colombo, Sri Lanka
(2023-12 - 2024-04)
Subsidiary of Voyzant Inc Canada
- Supervised day-to-day visa operations to meet sales, performance, quality and service expectations.
- Redesigned visa requirements streamlining documents to be presented, resulting in less errors on applications submitted and reducing evaluating time and incrementing visa division efficiency.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Built and maintained strong relationships with clients and stakeholders, addressing inquiries, providing updates on visa processes, and ensuring customer satisfaction throughout the application journey contributing to high conversion rates.
- Conducted training sessions for staff of the visa team on visa policies, procedures, and customer service best practices, ensuring team members were well-equipped to handle complex applications
MANAGING PARTNER - DIVINE HOMES INTERIOR SOLUTIONS PVT LTD - Colombo, Sri Lanka
(2023-01 - 2024-04)
Currently involved in strategic decisions remotely instead of daily operations.
- Experience in curating outstanding residential and commercial projects from conceptualization to final delivery.
- Consult clients to clarify goals and stylistic preferences, provide frequent updates, and supervise changes according to feedback.
- Prepare quotes, estimates, project proposals for clients.
- Exceptional presentation skills guaranteeing approval by clients.
- Cut down budget costs by negotiating prices with contractors and suppliers.
MANAGER – CONSULAR SERVICES - PRIME LANKA HOLDINGS - Colombo, Sri Lanka
(2022-03 - 2023-11)
- Processed visa applications for all the countries, conducting background checks on applications, documents provided for fraud prevention and evaluating applicants.
- Ensured accuracy in documentation and compliance with immigration laws.
- Collaborated with travel consultants to provide end-to-end services, including itinerary planning, ticketing, and travel insurance recommendations.
- Supervised day-to-day visa operations to meet sales, performance, quality and service expectations.
- Prepare quotations for procurements of corporate clients.
- Monitoring expenses, revenue and profits of the department to help the management with investment decisions.
HEAD OF VISA SECTION - FLYINSTYLE PVT LTD (UNIGLOBE) - Colombo, Sri Lanka
(2016-01 - 2022-02)
- Processed visa applications for all the countries, conducting background checks on applications, documents provided for fraud prevention and evaluating applicants.
- Worked closely with travel consultants to deliver comprehensive services, including travel itinerary coordination, flight ticket arrangements, and travel insurance guidance.
- Addressed applicant inquiries via phone, email, and in-person with professionalism. Coordinated and scheduled applicant appointments effectively.
- Ensuring the goals set for the department are achieved.
- Built and maintained strong relationships with clients and stakeholders, addressing inquiries, providing updates on visa processes, and ensuring customer satisfaction throughout the application journey contributing to high conversion rates.
- Conducted training sessions for staff of the visa team on visa policies, procedures, and customer service best practices, ensuring team members were well-equipped to handle complex applications
