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Results-focused Networking professional with strength in GIS, Transport planning, Drafting, ISP and TFD Engineering with Spatial Net, SAP, Circuit Vision and Net Cracker. Also, good understanding on IP RAN, CWDM/DWDM, SONET, SDH, AUTOCAD, ArcGIS, Routing and switching, FTTx, FTTH. Proactive leader with strengths in communication and collaboration. A motivated employee with expertise supporting the choice and purchase of hardware and software components with 5.7 Years of Overall Experience.
2 Years experience in Customer service, Proficient in using Live Chat and Messaging Platforms, CRM Systems, Knowledge Base Software to manage and log customer interactions. Skilled in addressing customer concerns, providing information, and offering solutions. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment.
Results-focused Networking professional with strength in GIS, Transport planning, Drafting, ISP and TFD Engineering with Spatial Net, SAP, Circuit Vision and Net Cracker. Also, good understanding on IP RAN, CWDM/DWDM, SONET, SDH, AUTOCAD, ArcGIS, Routing and switching, FTTx, FTTH. Proactive leader with strengths in communication and collaboration. A motivated employee with expertise supporting the choice and purchase of hardware and software components with 7.7 Years of Overall Experience.
2 years of experience in call center environments. Proficient in using Live Chat and Messaging Platforms, CRM Systems, Knowledge Base Software to manage and log customer interactions. Skilled in addressing customer concerns, providing information, and offering solutions. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment.
