Stacey Weir

Highly motivated individual with a very strong background in customer service. Able to remain calm even during very stressful situations. Very strong communication and decision-making skills. Lots of cash-handling experience.

Manager of PC Express at Real Canadian Superstore (2024-01 – Present)

Managing a team of 30 employees, making schedules and task sheets, hiring and training of staff, making sure team is picking and loading successfully and meeting company metrics, processing payments, dealing with customer complaints.

• Managing a team of 30 employees
• Making schedules and task sheets
• Hiring and training of staff
• Ensuring team is picking and loading successfully and meeting company metrics
• Processing payments
• Dealing with customer complaints

Assistant Manager of PC Express at Real Canadian Superstore (2022-01 – 2024-01)

Assisting manager with making schedules, hiring and training of staff, making sure team is working efficiently and is successful in meeting company metrics and getting orders picked and loaded in timely manner.

• Assisting manager with making schedules
• Hiring and training of staff
• Making sure team is working efficiently
• Ensuring success in meeting company metrics
• Getting orders picked and loaded in timely manner

Personal Shopper at Real Canadian Superstore (2017-06 – 2022-01)

Selected items for the customer in a quick and efficient manner, delivered the orders to customer's vehicle, processed payment through debit or credit.

• Selected items for the customer in a quick and efficient manner
• Delivered orders to customer's vehicle
• Processed payment through debit or credit

Manager under contract for PC Express at Real Canadian Superstore (2019-11 – 2020-11)

Made sure the team was successful in picking and delivering orders for the customers in a timely and efficient manner, made the schedule, processed payments and refunds, dealt with customer complaints.

• Ensured team was successful in picking and delivering orders in timely and efficient manner
• Made the schedule
• Processed payments and refunds
• Dealt with customer complaints

Front end supervisor at Real Canadian Superstore (2017-06 – 2017-10)

Made sure the front end ran in a smooth manner, handled customer complaints, refunds and payments, made sure all supplies were available to all cashiers, opened and closed the cash registers and cash office at the beginning of the day and at the end of the workday.

• Ensured front end ran smoothly
• Handled customer complaints, refunds and payments
• Ensured all supplies were available to all cashiers
• Opened and closed cash registers and cash office at beginning and end of workday

Slot Attendant at Caesars Windsor (1993-04 – 2000-03)

Paid out jackpots to winning customers, fixed small problems with slot machines, maintained a high level of customer service in a very fast-paced environment.

• Paid out jackpots to winning customers
• Fixed small problems with slot machines
• Maintained high level of customer service in fast-paced environment

Psychology – University of Windsor (1990 – 1993)

OSSD – Belle River District High School (1985 – 1989)