Stasha Coté-Ryshpan

Dynamic Bilingual Flight Attendant with extensive expertise in customer service and teamwork developed over 3 years in the hospitality sector. Proven ability to thrive in high-pressure environments, showcasing strong communication skills in both English and French. Successfully prioritized customer well-being while ensuring exceptional service quality in various roles.

Committed to contributing a positive and safe travel experience for passengers, uniquely positioned to meet the needs of a diverse clientele.

Sales Generalist - Bilingual, Remote Customer Meeting Point - IKEA Canada - Saint-Laurent

(2021-03)

Kitchen Specialist (Full time) - IKEA Montréal - Montréal

(2021-03)

• Acquired comprehensive knowledge of daily specials, menus, and ingredients utilized in preparation.
• Memorized intricate drink recipes and execution techniques.
• Developed proficiency as a barista, enhancing beverage service expertise.
• Executed order-taking with professionalism and a friendly demeanor.
• Maintained cleanliness and organization of workstations with efficiency.
• Cultivated strong teamwork skills to deliver exceptional service.

Server (Full time) - Aux Vivres - West mount

(2021-03)

• Acquired comprehensive knowledge of daily specials, menus, and ingredients utilized in preparation.
• Memorized intricate drink recipes and execution techniques.
• Developed proficiency as a barista, enhancing beverage service expertise.
• Executed order-taking with professionalism and a friendly demeanor.
• Maintained cleanliness and organization of workstations with efficiency.
• Cultivated strong teamwork skills to deliver exceptional service.

Server (seasonal part-time) - The Royal Ottawa Golf Club - Gatineau

(2019-04 - 2019-09)

• Acquired insights into menus, events, and daily specials.
• Welcomed guests warmly, ensuring a friendly atmosphere.
• Processed orders using the POS system accurately and efficiently.
• Served food and beverages to members with attentive service.
• Ensured cleanliness and organization of tables and workstations.
• Monitored the POS system, ensuring all charges are processed and records are complete.

Hostess (Internship) - Fairmont Le Manoir Richelieu - Charlevoix

(2019-04 - 2019-09)

• Prioritized excellent customer service through warm and organized greetings for all guests.
• Displayed high professionalism in appearance and customer interactions.
• Showcased strong organizational skills in managing phone reservations while addressing customers in a friendly and professional manner.

Diploma of College Studies - Hotel Management Technique - Heritage College

Certificate of Completion - Convention & Event Planning Course - Cegep Heritage College