Technical Business Analyst - Asset Optimization at A.P. Moller - Maersk / Maersk Line (2023-01 – 2024-12)
- Supported a global initiative to reduce longstanding containers and improve asset turnover through targeted exceptions management.
- Contributed to development and launch activities for the COMET container tracking system (process inputs, testing support, and adoption).
- Executed data cleanup and validation to standardize equipment master data and improve record accuracy for operational teams.
- Partnered with finance, terminals, depots, and logistics stakeholders to investigate and clear equipment discrepancies.
Process Expert - Asset Management at A.P. Moller - Maersk / Maersk Line (2021-01 – 2023-12)
- Coordinated with truckers, depots, and terminals to support container recovery and physical verification activities.
- Managed exceptions for owned and leased container fleets, including discrepancy resolution and contract-related updates.
- Supported third-party cost recovery for mis-picked units and controlled documentation to ensure audit-ready records.
- Integrated new containers into the fleet following organizational changes, ensuring accurate system onboarding.
Senior Associate - Global Redelivery at A.P. Moller - Maersk / Maersk Line (2016-01 – 2021-12)
- Coordinated global vendor management for rented containers by working with local country teams and service providers.
- Tracked equipment flows against supply and demand requirements to support timely redelivery decisions.
- Focused on cost savings through systematic redelivery of leased containers and reduction of longstanding leased units.
- Resolved re-delivery and equipment queries via email and phone while maintaining service levels and documentation accuracy.
- Supported local IT and asset management activities during a cybersecurity incident (2017) as part of business continuity.
Senior Representative (Customer Operations) at Concentrix (Chase Bank program) (2024-04 – 2024-08)
- Handled high-volume inbound calls, emails, and chats; resolved issues using structured troubleshooting and follow-up.
- Maintained compliance with security and privacy requirements while documenting cases accurately in systems.
Production Associate (Part-time) at Wendy's (2025-11 – Present)
- Maintained back-of-house inventory organization, rotation (FIFO), and replenishment to support uninterrupted production flow.
- Performed quick stock checks, flagged shortages early, and followed food safety and SOP requirements in a high-volume setting.
- Demonstrated reliability, punctuality, and teamwork in time-sensitive operations.
Production Associate (Part-time) at Fast Eddies (2024-11 – 2025-08)
- Completed stocking and rotation for supplies; balanced speed with accuracy while maintaining quality and safety standards.
- Supported POS/cash handling and kept the workstation organized and compliant.