Stella Nyebe

Provide support to advisors and claims agents in processing file copies, dispute requests, and specific documents. Analyze and transmit authorizations to providers. Identify missing information or documents required for analysis and request them through the worker/employer portal or by sending manual letters.

Claims Agent - CNESST - Complexe Desjardins place des arts

(2026-01 - 2026-08)

• Provide support to advisors and claims agents in processing file copies, dispute requests, and specific documents.
• Analyze and transmit authorizations to providers.
• Identify missing information or documents required for analysis and request them through the worker/employer portal or by sending manual letters.
• Refer certain files to a claims routing agent for a follow-up call or to obtain clarification.
• Process and record representation requests in the file.
• Registration of representatives.
• Proficient with computer software.
• Other administrative support tasks for claims agents.

Online Order Picker - Best buy - Newman Blvd, LaSalle H4E 4H3

(2025-09 - 2025-12)

Seasonal

• Review the list of orders to prepare via the internal system.
• Locate products in the store or warehouse.
• Gather the correct items (verify models, quantities, serial numbers).
• Pack and label products carefully to prevent damage.
• Welcome customers who come to pick up their orders.
• Price verification and updates in the system.

Server/Customer Service - Le Cavalier - 800 Rue Gagné, Lasalle, Qc H8N 1w6

(2020 - 2025)

• Greet residents with courtesy.
• Take customer orders.
• Ensure proper task distribution.
• Coordinate the smooth running of service.

Security - Résidence les Floralies - 8200 Rue George, Lasalle, Qc H8P 3T6

(2020-04 - 2020-05)

• Ensure employees sanitize their hands.
• Ensure employees are present on the floor.
• Ensure employees comply with hygiene standards.
• Deliver errands to residents.

Customer Service - Frutta-si - 1255 Blvd Shevchenko, Lasalle, Qc H8n 1N8

(2017 - 2019)

• Offer customers their products (ham, cheese, etc.).
• Respond to their needs (questions).
• Organize and classify products.

Chocolate Sales - Ado-Boulot

(2019 - 2019)

• Sold products to individuals as part of a youth program.
• Achievement of set sales targets.
• Development of communication and persuasion skills.

Certificate - HR, ADMINISTRATION, MANAGEMENT - UQAM (2027)

D.E.C - Business Management - Cégep André-Laurendeau (2023)

High School Diploma - École secondaire Cavelier de-LaSalle (2020)