Steven Grandison

Dedicated and compassionate Support Worker with extensive experience in providing care for vulnerable populations, including those with mental health challenges, addiction, and developmental disabilities. Possesses certifications in Level 2 First Aid and Food Safe, a valid Class 5 Driver's License, and experience in crisis intervention and case management. Eager to leverage strong interpersonal skills and a commitment to client well-being to contribute to the Residential and Community Support Worker role at Avanti Software Inc.

Construction Labourer at Broadband telecommunications (2025-09 – Present)

• Operated utility cube van and dump truck to facilitate construction logistics.
• Organized and maintained tools including tamper, generator, compressor, quick saw, sawzall, drills, and various hand tools.
• Laid and connected conduits for multiple cable providers, including Ottawa Hydro, Bell, and Rogers.
• Installed transformer vaults and trench-connected conduits to buildings, ensuring compliance with safety standards.
• Pulled cables from manholes, vaults, and trenches, while preparing cables for splice workers and ensuring site safety.

Support Worker at Ottawa Inner City Health (2024-01 – Present)

• Delivered harm reduction services to at-risk individuals as a Harm Reduction Worker at the Trailer.
• Provided crucial support to vulnerable populations in the role of Harm Reduction Worker at the Trailer.
• Functioned as a Harm Reduction Worker at the Trailer, offering vital assistance to vulnerable individuals.

Support Worker at John Howard Society of Ottawa (2022-04 – Present)

• Cultivated positive rapport with clientele referred by the Royal Ottawa psychiatric unit.
• Monitored and documented daily activity of residents, ensuring accurate records were maintained.
• Guided clients towards community resources to support their recovery and reintegration.
• Coordinated with resident nurses to follow care directions efficiently.
• Participated in client care plan meetings to ensure comprehensive support for individual needs.

Detox Support Worker at Salvation Army/Harbour Light (2019-09 – Present)

Tenant Support / Front Desk Worker at Atira Property Management (2017-05 – Present)

Responsible Unite de Vie / Manager at Ullivik (2021-12 – 2023-05)

• Coordinated transport logistics from northern communities to Montreal, ensuring timely arrivals for clients.
• Arranged housing and transportation for medical appointments, streamlining access to healthcare.
• Intervened in emergencies and crises, providing immediate support to clients in distress.
• Developed rapport with patients and their escorts, fostering trust and effective communication.
• Accommodated the needs of elderly and special needs patients during their stay.
• Managed discharge documents from hospitals and facilitated the procurement of prescription medications for clients.
• Directed clients to appropriate community resources, enhancing their support network.
• Followed 911 instructions to assist in childbirth when emergency services were delayed, with a majority of clients from the north nearing the end of pregnancies.

Mental Health Rehabilitation Worker at VGH/VCH (2019-12 – 2021-10)

• Delivered therapeutic care and support for clinical clients, aiding their rehabilitation process.

Shelter Support Worker at Salvation Army / Belkin House (2019-08 – 2020-08)

Mental Health and Addictions Support Worker at Turning Point Recovery Society (2019-03 – 2020-01)

Forklift Operator / Metal Sorter / Shear Operator at Capital Salvage (2017-05 – 2019-06)

Forklift Operator / Customer Service / Warehouseman at Davis Trading (2015-06 – 2016-09)

• Position terminated due to layoffs.

Deckhand at Hudson Bay Port Omitrax (2010-07 – 2014-11)

• Guided and secured grain and cargo ships into port.
• Assisted stevedores in loading grain onto vessels, ensuring adherence to safety protocols.

Forklift Operator at Permacon Metcalf (2004-06 – 2009-05)

• Operated forklifts, cranes, and tumblers within a manufacturing environment, maintaining high safety standards.

Construction Labourer at Robert B Sommerville (1999-09 – 2003-12)

• Installed conduit piping, engaged in shoring and forming activities on site.

Orderly at Donald Berman Maimonides Geriatric Center (1987-06 – 1990-09)

• Executed patient care plans tailored to individual patient needs, including activities of daily living (ADLs).
• Operated bed and chair lifts, as well as restraints, ensuring patient safety and comfort.
• Applied cognitive behavioral techniques (CBT) and person-centered therapeutic practices with patients experiencing dementia and Alzheimer's.
• Assisted with personal hygiene tasks, including changing adult diapers and catheters.
• Accompanied clients on community outings to promote social engagement.
• Maintained accurate records of daily events and observed behaviors, reporting any developing issues promptly to the Nurse, PCC, or Supervisor.

Certificate in Community Counseling Program – Vancouver Community College (2018-01 – 2019-11)

No diploma in Social Studies – Champlain College (1987 – 1989)

High school diploma in General Knowledge – Northmount High (1982 – 1987)