Suheyla Ibro

Reliable and hardworking individual with over 10 years of experience in janitorial, housekeeping, and customer service. Skilled in organizing, assisting customers, and maintaining a positive environment. Strong communication skills and ability to work independently or as part of a team.

Experienced in cleaning and sanitizing workplaces; capable of prolonged standing, lifting, and repetitive tasks. Follows instructions accurately with awareness of health and safety procedures. Friendly and dependable individual with strong attention to detail.

Housekeeper at Capital International Hotel (Ethiopia) / Bee Clean Company (Vancouver, BC) (2018-01 – 2026-12)

• Cleaned guest rooms, bathrooms, and public areas.
• Changed bed linens and towels.
• Restocked supplies.
• Followed health and safety standards.
• Reported maintenance issues.

Customer Service Representative at AM Import and Export PLC (2014-01 – 2017-12)

• Assisted customers in person and by phone.
• Handled payments and processed transactions.
• Resolved customer complaints calmly and professionally.
• Maintained clean and organized workspace.
• Provided information about products and services.

High School Diploma