Suhi Niro

Highly motivated and reliable administrative professional with over 15 years of experience in client care, office administration, operations, and finance. Skilled in managing sensitive data, coordinating schedules, processing financial transactions, and delivering exceptional customer service. Adept at working under pressure, solving problems efficiently, and fostering teamwork to achieve organizational goals.

Experienced in both corporate and client-facing roles across multiple industries, including outsourcing, travel, and FMCG.

Client care Assistant/ Admin Assistant - Infinite Outsourcing Solutions Inc.

(2023-09 - 2024-01)

• Information management of all client and employee details
• Weekly timesheets entering into system with backup files from clients.
• Validating all Statutory hours, regular hours etc.
• Coordination with Employees regarding work schedule and with Clients regarding staffing requirements
• Validation of documents of employees before registering them in our master data. E.g.- PR, Work permit, Study permit, Photo identification and also possible background check reports.
• Supporting client care managers in sourcing staffs within the geographical areas based on the master data maintained
• Managing WSIB claims from employees, Insurance claims and other work-related inquiries
• Managing master data information regarding pay rates approved by clients and based on minimum wage regulation according to different provinces
• Coordinating with Finance and Employees regarding on time pay, overtime approvals, statutory holiday payment, vacation pay release etc.

Accounts Payable/ Admin - Air Mark (IATA) Colombo - Sri Lanka

(2009-03 - 2022-03)

• Arranged travel accommodations for groups, couples, executives, and special need clients
• Processed payments for airline bookings, ensuring timely and accurate transactions.
• Created and managed purchase orders to maintain smooth procurement operations.
• Prepared and issued invoices to customers, tracking payments and resolving discrepancies.
• Managed petty cash handling and prepared comprehensive account reports.
• Coordinated housekeeping maintenance and ordered admin

Accounts Payable Officer - Nestle Lanka PLC

(2007-03 - 2008-10)

• Invoice validating and payment processing.
• Cheques outsourcing systems-to get the payments authorized in the HSBC net according to the mandate.
• Liaising with the bank/suppliers in order to issue the cheques from the bank.
• Printing urgent manual cheques, getting them authorized & issuing on time
• Handling of petty cash in the SAP systems.
• Capturing the Insurance payment.
• Executing the SAP work roles as petty cash entry clerk & Accounts payable clerk.