Suresh Narayananachary

Experienced Loss Prevention and Security professional with over 10 years of progressive experience in retail asset protection, investigations, security operations, law enforcement, corrections, and team management. Proven ability to identify and mitigate internal and external theft, fraud, safety risks, and security threats while protecting company assets, employees, customers, and brand reputation.

Former Asset Protection

Specialist/Trainer with The Home Depot Canada, with hands-on experience in CCTV surveillance, EAS and exception reporting, internal and external investigations, evidence preservation, apprehensions, case documentation, and collaboration with law enforcement. Experienced in training associates and security personnel, conducting risk assessments, responding to incidents, and promoting a strong safety and loss prevention culture. Currently working in a management role with responsibility for daily operations, staff hiring and training, performance management, workflow, and business performance.

Brings strong leadership, communication, conflict resolution, investigative, and problem-solving skills, combined with extensive experience handling high-pressure situations. Fluent in English, Malayalam, Hindi, and Tamil.

Manager - Shuffle The Style - Airdrie, Alberta

(2025-01)

Manage daily business operations while ensuring compliance with company policies, procedures, safety standards, and operational requirements.

• Lead, train, coach, and develop employees to improve productivity, accountability, customer service, and operational performance.
• Conduct employee performance evaluations and implement improvement plans when required.
• Monitor business performance and operational data to identify opportunities to improve profitability and efficiency.
• Promote a safe, professional, and customer-focused work environment.
• Resolve employee and customer concerns using sound judgment, conflict resolution, and de-escalation skills.
• Maintain effective operational controls and ensure staff understand and follow established procedures.

Community Peace Officer I - Town of Sylvan Lake - Sylvan Lake, Alberta

(2024-12 - 2025-05)

• Conducted proactive community patrols and investigated reported complaints and bylaw infractions.
• Gathered, documented, and preserved information and evidence to support investigations and potential prosecution.
• Prepared reports, documentation, and evidence for legal proceedings.
• Issued warning notices and violation tickets in accordance with applicable legislation and policies.
• Communicated professionally with members of the public and responded effectively to difficult and high-pressure situations.
• Worked with legal counsel, provincial court representatives, and other stakeholders when required.
• Participated in community events and promoted public safety and compliance.

Correctional Peace Officer II - Calgary Remand Centre - Calgary, Alberta

(2020-02 - 2024-12)

• Maintained the safety, security, custody, and control of inmates in a high-risk institutional environment.
• Conducted high-visibility security patrols and responded to routine and emergency incidents.
• Completed detailed reports, logs, forms, and records while maintaining accuracy and confidentiality.
• Conducted routine and emergency head counts and maintained strict security procedures.
• Escorted and transported inmates to hospitals, medical appointments, and other facilities.
• Processed admissions and releases while following established security and identification procedures.
• Conducted urinalysis and drug testing in accordance with established protocols.
• Responded to concerns and inquiries from inmates, visitors, staff, and members of the public.
• Applied conflict resolution, crisis intervention, communication, and defensive tactics to safely manage challenging situations.
• Worked effectively with multidisciplinary teams and external agencies in a controlled and highly regulated environment.

Asset Protection Specialist / Trainer - The Home Depot Canada Inc. - Calgary, Alberta

(2016-10 - 2020-07)

• Conducted asset protection investigations involving internal and external theft, fraud, dishonesty, and policy violations.
• Reviewed CCTV footage, EAS activity, exception reports, and other information sources to identify suspicious activity and potential loss.
• Conducted surveillance and investigations to identify organized and opportunistic shoplifting activity.
• Managed internal and external shoplifter apprehensions and detention in accordance with company policies and applicable legislation.
• Prepared detailed investigation and case reports and maintained accurate documentation of incidents and evidence.
• Preserved evidence and worked closely with law enforcement to support criminal investigations and prosecution.
• Provided testimony in criminal and civil court proceedings when required.
• Conducted store patrols and monitored departments for suspicious activity, safety concerns, and security risks.
• Identified operational vulnerabilities and recommended measures to reduce theft, fraud, and other losses.
• Promoted a strong safety and security culture among associates and management.
• Trained employees on asset protection, safety, security awareness, and loss prevention procedures.
• Reported hazardous and unsafe conditions and worked with management to reduce workplace risk.
• Received recognition for achieving the highest number of external apprehensions.
• Developed strong working relationships with store leadership, associates, law enforcement, and other stakeholders.

Security Officer - Impact Security - Calgary, Alberta

(2013-08 - 2015-12)

• Conducted vehicle and foot patrols to protect property, employees, customers, and assets.
• Monitored premises for theft, unauthorized access, property damage, and suspicious activity.
• Responded to incidents and addressed customer concerns professionally.
• Prepared detailed reports regarding theft, property damage, unauthorized persons, and unusual incidents.
• Maintained a visible security presence while providing professional customer service.
• Applied sound judgment and communication skills to resolve security and customer-service issues.

Security Officer - G4S Secure Solutions - Calgary, Alberta

(2013-12 - 2015-05)

• Conducted security patrols of buildings, grounds, and work sites using vehicles, bicycles, and foot patrols.
• Monitored premises for unauthorized activity, security breaches, theft, and safety concerns.
• Documented incidents and prepared detailed security reports.
• Responded to security incidents while maintaining professional communication with customers, employees, and stakeholders.
• Supported the protection of company property and client assets.

Supervisor - OPALBAY PTY LTD - Thulimbah, Queensland, Australia

(2009-01 - 2011-01)

• Supervised employees and coordinated daily workflow to ensure operational requirements were met.
• Trained and supported new employees during onboarding and transition.
• Assigned responsibilities and monitored team performance.
• Provided regular feedback and supported a positive team culture.
• Took responsibility for team performance and operational outcomes.

Diploma - Criminal Justice - Columbia College (2015-12)

Bachelor of Laws - Law and Justice - Bharati Vidyapeeth (2004-05)

Bachelor of Arts - Police Science - University of Kerala

Diploma - Computer Applications - Micro Tech Computers