Susmita Hamal

Creative and detail-oriented Cake Decorator with over 4 years of hands-on experience designing custom cakes, cupcakes and pastries for retail and special events. Also experienced as a bakery supervisor skilled in team leadership, inventory management, and customer service and maintaining high-quality production standards.

Cake Decorator / Bakery Supervisor at Dagwoods Bakery and Deli (2021-10 – 2025-11)

Designed and decorated custom cakes for special occasions while supervising daily bakery operations

• Designed and decorated custom cakes for birthdays, weddings, and special occasions using buttercream, fondant and advanced piping techniques
• Created visually appealing cake designs based on customer preferences and themes
• Supervised daily bakery operations, ensuring timely production and consistent product quality
• Trained and guided bakery staff on decorating techniques and workflow efficiency
• Managed inventory, ingredient ordering, and minimized product waste
• Provided excellent customer service, including order consultations and special requests
• Ensured compliance with health, safety and sanitation standards

Master of Forest Management in Forest Management – Lakehead University