Sutharsan Nallanathan

Over Eleven years of experience in the customer service field. Expert knowledge of computer software packages. Highly skilled in delivering outstanding service by greeting and serving customers. Critical thinking and Problem solving.

Very high standard of personal presentation. Good organizational and multitasking skills, with proven ability to perform in a busy environment. Active listening and effective communication skills. Flexibility to work in shifts.

Bar and Cocktail experience in a fast-paced environment. Excellent technical skills (cooking techniques, food storage, serving food). Excellent understanding of food hygiene, health and safety.

Waiter / Bartenders at Frankie Tomatto's (2009-01 – 2020-11)

• Greeting and serving guests
• Offering detailed information and recommendations on menus including dietary advice for vegetarian, vegan, gluten-free and nut-free diets
• Effectively communicating with the kitchen staff to ensure all orders are accurate and on time
• Bar and Cocktail experience in a fast-paced environment
• Ensuring both drinking and dining guests at All Bar One receive outstanding service
• Generally supporting the team with whatever duties were required of me
• Having a full understanding of the bar menu including all cocktails; and delivering exceptional service to guests in the bar area
• Maintaining the Bar Area at all times to ensure guests' comfort
• Working cost effectively, reducing wastage without impacting quality of service

Cook at Swiss Chalet (2014-02 – 2018-12)

• Prepared recipes as assigned by the head chef
• Took charge in purchasing the ingredients needed to prepare the set menus of the day
• Assisted the head chef in handling the daily operations in the kitchen
• Coordinated with the waiters on how the food should be served to the customers
• Prepared all the dishes upon order of the customers
• Experience working as head chef, as well as working alongside other cooks
• Organized the duties of kitchen staff to ensure order and cleanliness in the kitchen
• Coordinated with the manager of the restaurant the set menus that will be served for the weekend
• Developed new recipes in order maintain frequent visits of the customers to the restaurant
• Clean counter surfaces, tables and chairs
• Checking equipment to ensure correct working order
• Provide initial training to new team members

General Labor at State Window Corporation (2011-02 – 2014-01)

• Maintained, utilized, and repaired entrusted equipment and tools, including hand tools and power tools
• Carried out other miscellaneous duties and responsibilities around the job site as requested
• Ensured cleanliness and functionality of warehouse equipment on a regular basis
• Perform metal cutting and welding on a regular basis
• Assembled frameworks and cranes for steel frame support

General Labor at Imperial Flavours Inc (2009-03 – 2011-01)

• Operated fork lifts and hand tools to make the unloading and loading of trucks easier
• Receiving and correctly processing both written and verbal instructions, prints and work orders
• Record information about shipments received and sent out
• Following established job site safety regulations and maintained a safe and clean work area

Estimator/ Technical Officer at T.A Construction Services (PVT) Ltd (2006-05 – 2008-06)

• Preparing and Submitting Interim Payment Applications
• Preparation of Daily Labor and plant Returns
• Supervising the work daily as per the Contract
• Taking daily measurements at site for completed activities
• Preparing and submitting weekly, monthly progress report to head office

Higher National Diploma in Quantity Surveying – ICBT Campus Mount Lavinia, Sri Lanka

Grade 12 – Sri Lanka

Diploma in Microsoft Office – IIS City Campus, Sri Lanka