Suzana Bol

Results-driven sales professional with 10+ years of experience in consultative selling, account management, and customer acquisition. Proven ability to build trust with end-users, uncover unspoken needs, and convert competitive accounts. Skilled in Salesforce CRM, HubSpot, AI-powered sales tools, and tactical "try-me" programs.

Currently exceeding targets as a Sales Representative at Neo Financial. Entrepreneurial background includes global vendor negotiation and international customer engagement. Committed to continuous learning — recently completed 12 professional development courses in B2B sales, AI strategy, CRM, and executive leadership.

Sales Representative at Neo Financial (2025-01 – Present)

• Use consultative selling to uncover customer needs and match them with fintech solutions – consistently exceeding sales targets.
• Build long-term relationships through follow-up and ongoing value delivery, increasing customer lifetime value.
• Log all customer interactions in Salesforce CRM, ensuring accurate pipeline management and forecasting.

Sales Associate at Crate and Barrel (2023-01 – 2025-12)

• Provided end-user consultation for home furnishings, building trust and closing sales across multiple product lines.
• Consistently delivered a high-quality customer experience, contributing to repeat business and referrals.

Founder & Sales Lead at Hybrid Flaire Clothing & Cosmetics (2020-01 – 2023-12)

• Acted as end-user consultant: asked probing questions to identify unspoken needs and offered tailored product recommendations.
• Implemented "try-me" programs – free samples, limited-time discounts, and live video demos – successfully converting customers from established competitors.
• Sourced products from international vendors (China, Europe), negotiating terms and managing cross-cultural communication.

Women's Department Manager at Sears Canada (2015-01 – 2017-12)

• Managed existing accounts to grow repeat business by 15% through loyalty initiatives and personalized follow-up.
• Trained and led a team of 10+ sales associates on consultative selling techniques and customer service best practices.

Diploma in Business & Digital Marketing Management – Reeves College (2022-12)

High School Diploma – St. Anne Academic Centre (2014-12)