Suzanne Pilon

Assist Management with daily tasks Registration and follow-up for Objectif Intégration at MIFI Invoicing

Assistant to Management - CAIBF

(2025-04 - 2026-02)

• Assist Management with daily tasks
• Registration and follow-up for Objectif Intégration at MIFI
• Invoicing
• Track petty cash and credit card expenses
• Create and maintain various records
• Member of the CNESST committee
• Member of the Social Committee

Customer Service – Order Desk - Victoriaville & Co

(2024-04 - 2025-04)

• Process orders received in SAP
• Follow up with customers on proofs and deliveries using SAP
• Advise customers on products
• Provide reception coverage as needed

Administrative Assistant – Sales Support - Vicwest

(2021-07 - 2024-04)

• Contact customers to inform them of delivery delays
• Follow up with customers on deliveries using SAP
• Enter EDI orders in SAP
• Create reports
• Translation
• Prepare PowerPoint presentations for Sales and Administration
• Various administrative tasks

Assistant to Management and Representative - EGF (Ent. Guilbault & fils)

(2000-05 - 2021-07)

• Assist the president with daily tasks
• Responsible for the order desk
• Representation and technical support for Kerry Food in Quebec
• Bookkeeping (Acomba)

Administrative Assistant – Invoicing - Pierrefonds chauffage

(1996-09 - 2000-05)

• Answer the phone and welcome customers
• Invoice service calls
• Complete warranty forms

Accounting Clerk - Ardilog logiciel NatQuest (maintenant AGIR)

(1994-05 - 1996-08)

• Answer the phone and welcome customers
• Bookkeeping
• Review text in databases (NaturelPro)
• General office duties

Administrative Assistant - Sofiplan (Planification financière)

(1992-06 - 1993-08)

• Receive and transfer calls
• Welcome customers
• General correspondence
• General office duties

Receptionist – Invoicing - Lamarre Charbonneau Fortier (avocats)

(1990-04 - 1992-06)

• Answer the phone and welcome customers
• Invoice extrajudicial fees
• General office duties

Administrative Assistant - Dim Rosy

(1988-06 - 1989-10)

• Receive and transfer calls
• Welcome customers
• General correspondence
• General office duties

Office Clerk - Institut de recherche Brace (Université McGill)

(1985-05 - 1986-09)

• Welcome customers and visitors
• General correspondence
• General office duties
• Fill orders for the documentation center

Interpreter - CAIBF (Comité d’accueil International des Bois-Francs)

(2018)

Interpreting assignments for CIUSSS,

• Accompany clients to medical appointments or appointments with social services for the territory's English-speaking clientele. In person or by phone.

Scout Leader and Companion - Scouts Canada (Totem Printemps Serein)

(1999 - 2018)

• Support young people in their development
• Plan camps and meetings
• Project management
• Budget management

Certificate - administration - UQAM / ESG (2010)

Bookkeeping - DEP (1994)

Office Administration - CEGEP André-Laurendeau (1990)